Official 2021 "Disney After Hours Boo Bash" Thread

[mzozzietj]

Just got 5 tickets for Halloween night after 35 minutes on hold with DVC. Much easier than trying to get through the main number this morning. Good luck everyone!

i'd love that if they didn't hang up on me 10 times already LOL

 

[SwirlTheCitrus]

Just got 5 tickets for Halloween night after 35 minutes on hold with DVC. Much easier than trying to get through the main number this morning. Good luck everyone!

I feel like getting on hold at DVC is impossible right now. -_-

 

[Best Aunt]

that would be great except I work in IT

Then obviously you had to make the call to Disney so that you can use it as an example of what your company's IT does right as compared to what Disney's IT does wrong.

 

[KNovacovschi]

On hold for 1 hr and 25 mins now....

 

[psc85]

Finally didn't get the busy signal for Member Services, had me put my member number, phone number, social in, then told me to just call back later....

 

[mzozzietj]

Then obviously you had to make the call to Disney so that you can use it as an example of what your company's IT does right as compared to what Disney's IT does wrong.

I think that list is easy to compile, LOL!

 

[Airb330]

Hoping for Oct 5th here!

Same. I’m so annoyed I planned a trip before the 50th was announced because the week is going to be mobbed. Now probably can’t even get this event.

 

[SwirlTheCitrus]

Did you all know that Member services will close for a training event on June 9th at 3:30PM eastern time?

But it's okay. Because they will reopen at 6 pm eastern time.

 

[penel3]

The email to call for Special Early Booking: Disney After Hours Boo Bash! just arrived to me less than 5 minutes ago!

 

[DISNEY1975]

Yeah! Made it through on the regular line )option 4). 2 hours 45 minutes. 3 tix for 08/20

 

[nemo86]

So I got the email and went back in to link my tickets in MDE. Got the successful message. Went back into MDE to double check they were there and I cannot find where the tickets “live” in MDE - where can I go to reassure my OCD mind that I actually have the tickets in my account?

Try linking on the website not the app. That’s what I had to do

 

[TorontoGirl]

finally on hold after 1 hr and 5 min on DVC 800 number (calling from Canada) - 32 min hold estimation

 

[Hazy27]

This is that thing that makes me truly re-think the value of my time.

 

[Airb330]

This is when a decent website would be a win for cast members and customers: having this be online for purchase. Enter your reservation and purchase.

 

[SarahWI]

Try linking on the website not the app. That’s what I had to do

I already linked them and I want to go back in to “look at them” - ie reassure myself that they are there. I tried relinking them but got a message they were already assigned. I’m sure I did it right. This isn’t my first rodeo but we cancelled 2 trips in 2020 and the last time I really dealt with MDE for booking/linking purposes was in 2019. I couldn’t have screwed it up, right?

 

[MICKIMINI]

Just got through!!!! Talking!!!

Which number?

 

[03GirlsMom]

So funny story to help lighten the mood. We had been one of those families that had not received the email about the Boo Bash even though we had a resort stay booked on property.

I was just checking my emails now and see that it was sent 5 min ago. Thanks for rubbing it in that I can't get through, Disney!

 

[GrnMtnMan]

I just got my tickets through DVC member services.

I tried various numbers between 7 and 9. Got the same busy/silence as everybody else. 45 seconds before 9, I called DVC and got busy signals, but it only took 5-10 attempts before I git through. I put in all my DVC info only to get the automated call-back-later-hang-up. I kept trying and selected Spanish when that option came about (I speak enough Spanish to buy these tickets) and it said (in Spanish) that there was a 40 minute wait. Right at the 40 minute mark a rep answered (in English) and I was able to buy for opening night, which is during my August trip.

Good luck everyone. It really shouldn't be this hard......

 

[VAtink]

Turns out 3 hours and 15 minutes is my limit for getting busy signals. I'm giving up. I'm going to have nightmares of that busy signal!

Good luck everyone, hopefully you get through today!

 

[mzozzietj]

this teams meeting needs to hurry up