cocowum said:
Well after being on hold for 30 mins, I finally talked to someone at RR. They told me to send an email to
spamblock@security.rr.com explaining the situation and they would be able to fix the problem. So hopefully it works.
Thanks, I'll do the same. Hopefully if they see others are complaining, they may take it more seriously.
Here is a copy of the email I sent with personal info deleted:
Several 100 of us who post on the largest Disney internet discussion board (
http://www.disboards.com ) have stopped receiving email notifications to "subscribed" threads on the board. When you post on a thread, you have the option to receive email notifications whenever anyone replies to your post. This worked fine until about 2 weeks ago and suddenly, those of us who use roadrunner, have not been able to receive these notices in our email.
I had to do a work around by having my notices sent to a gmail account and then forwarded to roadrunner, which worked fine. Others don't have that options since they only have roadrunner for email. The fact that the messages worked fine when they are sent via my gmail account makes it appear that there is a spam filter on roadrunner that is stopping the emails from getting through.
My internet provider is XXXXX in Orlando, FL (cfl.rr.com) I did not contact XXXX as it seems that everyone from all over the country who use roadrunner are having this problem so it must be a spamblock for all of roadrunner.
I am sending you an attachment with headers from email I received from DisBoards. It only has my gmail account in the "to" box as I have not been able to receive any from the DisBoard directly to my roadrunner account. Hopefully, it will have enough information in the headers to find the problem. I would appreciate it if you would take care of this and unblock the Disboard emails.
Sincerely,
Bev XXXXX