debandbill
Earning My Ears
- Joined
- Mar 7, 2005
- Messages
- 73
How do I even begin to tell you how wonderful our first experience with staying on the park at Disney???
We are a group of 4 adults, Mom and Dad, Son just graduated from college with girlfriend. We had disembarked Royal Caribbean's Mariner of the Seas at Port Canaveral on Sunday, June 5 after a wonderful 7 day cruise but weren't too sad because we had our Disney experience ahead of us!
Our limo (All in One) was very late arrriving at the port even though I had contacted him as, agreed, with our debarkation time and traffic was very light. After several phone calls, he finally showed up around 9:30 and we were on our way to the Boardwalk Inn. Upon arrival, we checked our mega luggage (lots of cruise clothes) with the porter since we did not know if our room(s) would be ready. The line at the front desk was not bad...only one group ahead of us even though the arrival area outside was a zoo. The girl at the front desk was very pleasant even though she was obviously new and I was relieved when her mentor passed by and took a look at her screen and very softly told her how to handle us. She immediately told us to meet her at the carousell and she and the mentor pretty quickly led us to the fourth floor and into the hands of Steve, at the concierge desk. We were in very capable hands and he greeted us as if he was really glad to see us. He knew that we had booked our room online in a garden suite....that there was a mistake that I caught online at the hotel site that listed the garden suite as a two bedroom, two and one half bath suite and that they had given us a two bedroom suite (4226), which just happened to be available, for our troubles. My son was very surprised and overwhelmed at how nice our accomodations were and we were just a few steps from the lounge! We stepped into this lovely center room that had a armoir/TV, sofa bed and comfy chair...a kitchen with full size coffee pot and microwave. To the right was the master bedroom separated by french doors..king size poster bed, comfy chair...huge bath with separate shower and jetted tub.... double vanity with TV outside the wet area...just beautiful. To the left of the center room was the other bedroom thru double doors like a connecting room. This had two queen size beds, table and chairs, armoir/TV, double vanity, and a nice tub/shower bath. Guess which bedroom our son picked????? Yep, he liked the master suite and Mom and Dad were just as happy with the other bedroom.
Steve sat at the table in the center room with us and went over our packet....out keys to the world were there, along with maps and concierge information...a hotel map and all sorts of other goodies.
We used the lounge a lot. The lounge was very adequate in size although I thought they needed more tables. Lots of comfy sofas and fresh flowers everywhere. The first day, we ate a snack there before heading out to the park. They had lots of soft drinks and bottled water along with pretsels and popcorn. Even though we had the Magic Your Way Dining package, we ate breakfast every morning there. The coffee was to die for with every type of additive you would ever need. Real cream from lovely silver pitchers. A cappuchino, mocha, etc. machine as well. Wondeful fresh pineapple and strawberries, yogurt, cereal, and fresh bakery items from Boardwalk. Anykind of beverage was available...son was able to get a soda even early in the morning by asking one of the concierge people. I had only made one PS prior to our trip...we just wanted to be able to float a little. So, each morning, after deciding with our group what we wanted to do, I would ask the CM to make our ressies and we were able to get pretty much what we wanted. We were able to get dinner tickets for Fantasmik, ressies at Ohana's during WISHES, really no problems if we just stayed a little flexible with our times.
Our room was always very clean when we returned from the parks no matter what time it was. We always had extra towels and at night turn down service with salt water taffy on the bed and a little card with picture and verse about bedtime...different every night. Each of the rooms had balcony access and we enjoyed the views of the fireworks and the gardens/quiet pool...even had bunnies hopping across the paths between all the roses. Each bathroom had a tub shaped container with soaps, shampoos, toothpaste and toothbrushes...just really nice extras that make you feel special.
A really nice touch I thought available to all at the hotel was real handtowels in the public bathrooms...individually rolled. They felt wonderful after dealing with paper towels most of the time.
Can't say enough about the concierge staff...Lorenzo, Steve, Lauren, Ken and all the rest. We were able to buy one day park hopper tickets for my family that visited one day right there along with them being able to eat with us in the lounge. Just really special. Oh, and Micky sent an autographed picture with balloons congratulating our son on his college graduation.! Really cute!
Hope I have given a good view of our experience...we were really impressed and thought the concierge level service was well worth the money. Alas, the mistake on the website has been fixed so don't think we will ever be able to afford another two bedroom suite. We did experience a lot of pixie dust and magic though ....enough for a lifetime!
We are a group of 4 adults, Mom and Dad, Son just graduated from college with girlfriend. We had disembarked Royal Caribbean's Mariner of the Seas at Port Canaveral on Sunday, June 5 after a wonderful 7 day cruise but weren't too sad because we had our Disney experience ahead of us!
Our limo (All in One) was very late arrriving at the port even though I had contacted him as, agreed, with our debarkation time and traffic was very light. After several phone calls, he finally showed up around 9:30 and we were on our way to the Boardwalk Inn. Upon arrival, we checked our mega luggage (lots of cruise clothes) with the porter since we did not know if our room(s) would be ready. The line at the front desk was not bad...only one group ahead of us even though the arrival area outside was a zoo. The girl at the front desk was very pleasant even though she was obviously new and I was relieved when her mentor passed by and took a look at her screen and very softly told her how to handle us. She immediately told us to meet her at the carousell and she and the mentor pretty quickly led us to the fourth floor and into the hands of Steve, at the concierge desk. We were in very capable hands and he greeted us as if he was really glad to see us. He knew that we had booked our room online in a garden suite....that there was a mistake that I caught online at the hotel site that listed the garden suite as a two bedroom, two and one half bath suite and that they had given us a two bedroom suite (4226), which just happened to be available, for our troubles. My son was very surprised and overwhelmed at how nice our accomodations were and we were just a few steps from the lounge! We stepped into this lovely center room that had a armoir/TV, sofa bed and comfy chair...a kitchen with full size coffee pot and microwave. To the right was the master bedroom separated by french doors..king size poster bed, comfy chair...huge bath with separate shower and jetted tub.... double vanity with TV outside the wet area...just beautiful. To the left of the center room was the other bedroom thru double doors like a connecting room. This had two queen size beds, table and chairs, armoir/TV, double vanity, and a nice tub/shower bath. Guess which bedroom our son picked????? Yep, he liked the master suite and Mom and Dad were just as happy with the other bedroom.
Steve sat at the table in the center room with us and went over our packet....out keys to the world were there, along with maps and concierge information...a hotel map and all sorts of other goodies.
We used the lounge a lot. The lounge was very adequate in size although I thought they needed more tables. Lots of comfy sofas and fresh flowers everywhere. The first day, we ate a snack there before heading out to the park. They had lots of soft drinks and bottled water along with pretsels and popcorn. Even though we had the Magic Your Way Dining package, we ate breakfast every morning there. The coffee was to die for with every type of additive you would ever need. Real cream from lovely silver pitchers. A cappuchino, mocha, etc. machine as well. Wondeful fresh pineapple and strawberries, yogurt, cereal, and fresh bakery items from Boardwalk. Anykind of beverage was available...son was able to get a soda even early in the morning by asking one of the concierge people. I had only made one PS prior to our trip...we just wanted to be able to float a little. So, each morning, after deciding with our group what we wanted to do, I would ask the CM to make our ressies and we were able to get pretty much what we wanted. We were able to get dinner tickets for Fantasmik, ressies at Ohana's during WISHES, really no problems if we just stayed a little flexible with our times.
Our room was always very clean when we returned from the parks no matter what time it was. We always had extra towels and at night turn down service with salt water taffy on the bed and a little card with picture and verse about bedtime...different every night. Each of the rooms had balcony access and we enjoyed the views of the fireworks and the gardens/quiet pool...even had bunnies hopping across the paths between all the roses. Each bathroom had a tub shaped container with soaps, shampoos, toothpaste and toothbrushes...just really nice extras that make you feel special.
A really nice touch I thought available to all at the hotel was real handtowels in the public bathrooms...individually rolled. They felt wonderful after dealing with paper towels most of the time.
Can't say enough about the concierge staff...Lorenzo, Steve, Lauren, Ken and all the rest. We were able to buy one day park hopper tickets for my family that visited one day right there along with them being able to eat with us in the lounge. Just really special. Oh, and Micky sent an autographed picture with balloons congratulating our son on his college graduation.! Really cute!
Hope I have given a good view of our experience...we were really impressed and thought the concierge level service was well worth the money. Alas, the mistake on the website has been fixed so don't think we will ever be able to afford another two bedroom suite. We did experience a lot of pixie dust and magic though ....enough for a lifetime!
