DW and I used it in February at BWV. As stated, it is very convenient and reliable. Everything is packed with great care. I was worried that bottled soda may have had a problem during shipment, but everything made it through without a scratch. Watch out when ordering bread items though. We had english muffins arrive with mold just starting to form, and I have seen the same minor problem mentioned before on this board. It may help to order closer to your arrival date when ordering bread items.