Negative feedback from Wish trial run

[otten]

There’s a reason they have trial runs and shake outs before the maiden voyage though? Like no one should be going on these cruises expecting things to be perfect because that isn’t the point of these trips.

 

[holula]

It’s interesting that they thought the food was bad since one of the things that has been pretty similar across the reviews is that the food is on par/better than the other ships, with the pool decks getting a big upgrade.

 

[Disneyland_emily]

Some people look for the worst in things and focus on that.

Anyone sailing in the first 4-6 months after the crap show that’s been the last 2 years- HAS to have grace and be able to roll with it.

They tried a LOT of new things for this cruise and whether they are all successful long term who knows. How many versions of the 3rd restaurant (not Animators or Tritons/Lumieres) has there been on the Magic Class?

If they’d have carbon copied the Dream Class people would be annoyed it was so similar- they go a completely different direction and people are annoyed it’s not a carbon copy.

Even the Dream class has seen modifications and improvements over its decade of service.

 

[jujubiee4]

If anything majority of reviews said the food was the highlight of the cruise.

 

[RadekBonk]

Anyone sailing in the first 4-6 months after the crap show that’s been the last 2 years- HAS to have grace and be able to roll with it.

Within reason, sure. But, that may be easier said than done when Disney certainly isn't discounting the experience. If they're charging for a full experience, they need to deliver on it. The kinks and bugs should be worked out in test cruises, and if they didn't have enough time for enough test cruises, then that's not something the guest should have to suffer through.

 

[Kwami]

Within reason, sure. But, that may be easier said than done when Disney certainly isn't discounting the experience. If they're charging for a full experience, they need to deliver on it. The kinks and bugs should be worked out in test cruises, and if they didn't have enough time for enough test cruises, then that's not something the guest should have to suffer through.

But these *are* test cruises. There are no paying customers, yet.

 

[holula]

Even the Dream class has seen modifications and improvements over its decade of service.

Yeah, and then they forgot about the fact that they made the adult pool area way too small on the Dream and ended up retrofitting Satellite Falls onto her, and seemingly have done the exact same thing with the Wish.

 

[BamaGuy44]

I will check this review out, thanks

Their complaints were chiefly about the food, the staterooms being smaller, and the ship being more difficult to navigate, things being less accessible.

Those seem pretty minor to cause anything so dramatic as "couldn't wait to get off the ship" and "worst cruise experience ever" but without details their feedback doesn't mean much honestly.

 

[Kwami]

Yeah, and then they forgot about the fact that they made the adult pool area way too small on the Dream and ended up retrofitting Satellite Falls onto her, and seemingly have done the exact same thing with the Wish.

The updated deck plans show a very large outdoor adult area with really great views. Is it specifically the pool size that's problematic?

 

[RadekBonk]

But these *are* test cruises. There are no paying customers, yet.

Correct. My comment was more directed at the comment below. No regular paying guest should have an experience that's not what it was billed to be.

Anyone sailing in the first 4-6 months after the crap show that’s been the last 2 years- HAS to have grace and be able to roll with it.

 

[lilsonicfan]

I have really never gotten off a cruise and thought that the food was amazing, on any line (though I haven't sailed any luxury lines). I generally expect the food to be like how a wedding banquet would be, or a hotel lunch/dinner when I'm at a conference. It's still sort of mass prepared and aims to suit the masses. I've had many a delicious meal on DCL and have also had some real misses. It happens! Unless the food is inedible, I hardly believe it's that bad.

 

[gatordoc]

I'm actually looking forward to moving throughout the ship to visit the various lounges. Having them all in one area always seemed restrictive to me. The Fantasy/Dream have 12 elevators split across three banks where the Wish has 16 elevators split across two banks and the two banks are not in the Grand Hall which I think is a good thing. We shall see how difficult it will be to navigate the various decks. I'll know in 8 days! Can't wait!

To be fair, these numbers are not accurate. The Dream and Fantasy have 14 elevators (4 aft, 6 midship, 4 forward). And one could argue that having three elevator banks (and perhaps equally importantly 3 stairwells) is more convenient when getting around the ship.

 

[holula]

The updated deck plans show a very large outdoor adult area with really great views. Is it specifically the pool size that's problematic?

The pool size, there being only one hot tub way off to the side (and right near the Aquamouse exit so you get noise from there, and the fact that there looks to be NO loungers in the shade. As a very pale person I need shade.

 

[meremac]

Just confirmed that, barring any flight delays or positive COVID tests (fingers crossed), I'll be on Sunday's test cruise which I believe is the last one before paying guests. I'll create a separate thread and you guys can ask me anything (I'll actually set that up today so you can ask questions in advance). If I don't know the answer offhand, I'll go check it out in person if I can.

 

[bjt]

To be fair, these numbers are not accurate. The Dream and Fantasy have 14 elevators (4 aft, 6 midship, 4 forward). And one could argue that having three elevator banks (and perhaps equally importantly 3 stairwells) is more convenient when getting around the ship.

Yep, you are correct. The Dream and Fantasy have 14 elevators and not 12. What's interesting is that the Forward bank and the mid bank are close together compared to the aft bank. I'll get a feel for the two banks of 8 elevators concept in 7 days!

 

[Disneyland_emily]

To be fair, these numbers are not accurate. The Dream and Fantasy have 14 elevators (4 aft, 6 midship, 4 forward). And one could argue that having three elevator banks (and perhaps equally importantly 3 stairwells) is more convenient when getting around the ship.

Or will 2 more mid-ish banks be better?

Math wise it’s the aft bank that moved up- fast math shows on the Dream class it’s 15 rooms front of ship to forward elevators, 15 rooms from forward to mid, 40 rooms from mid to aft and 8 rooms from aft to back of ship compared to Triton class of 20 rooms from front of ship to forward elevators 30 rooms from forward to aft elevators and 20 rooms from aft to rear of ship

 

[Disneygirlxo91]

In looking at the Youtuber videos on the christening cruise, there were so many guests on that sailing I doubt they are all just youtubers and bigwigs and suspect it did in fact include some CMs who had their earlier cruise cancelled. Maybe they didn't have enough room on the ship to make it open to everyone from the CM cruises, but did it based on number of years with the company or something.

From what I can tell, not everything was up and running for the christening cruise--they did not have all the stage shows, and daytime activities were limited and not typical--e.g., more guest lectures about the building of the ship, less trivia and game shows. If entertainment is a big factor in what you enjoy about the cruise, this media cruise was not a good representation of what will be available when regular guests start sailing.

Kind of surprised to hear the complaint about the food--the MDR offerings don't look all that different from the other ships to me, and the pool deck quick service options really seem to be much improved from what I can see. I definitely see the ship being more difficult to navigate. I've watched a bunch of deck by deck walkthroughs and the layout is far less intuitive than the old ships because things are all over the place--there are shops and bars/lounges spread over several floors and fwd/aft/mid instead of clustered together like on the older ships; only two elevator banks will make it harder to get up and down floors, and it is just a bigger ship.

In terms of MDR food, maybe they hadn’t been on a cruise before or just expected the food quality to pick up because it’s a new ship. I’m not saying the food is bad, but It’s not the best but it’s good for the amount of food they need to serve each night and we still enjoy it.

 

[mmouse37]

having been a kitchen supervisor at a new restaurant opening, this is normal. I worked for Hard Rock Cafe, I was opening staff at their Munich restaurant. It took months for us to get every food item and ever menu item correct every day. With a new restaurant opening, not only are you learning new recipes and food prep procedures, you are learning new company procedures AND trying to work as a team with people you don't know.

I would NEVER EVER give a bad food review to a brand new restaurant or in this case, the food on a ship that has only sailed at max twice yet.

I thought the food was a step up on the Wish MV. My only complaint about food was that it could have come out a bit hotter but I think the servers have a much longer walk from the kitchen I didn't complain.

The quick serve area have really upped their game!!

MJ

 

[mmouse37]

Or will 2 more mid-ish banks be better?

Math wise it’s the aft bank that moved up- fast math shows on the Dream class it’s 15 rooms front of ship to forward elevators, 15 rooms from forward to mid, 40 rooms from mid to aft and 8 rooms from aft to back of ship compared to Triton class of 20 rooms from front of ship to forward elevators 30 rooms from forward to aft elevators and 20 rooms from aft to rear of ship

Edited:


It seemed like more than 20 rooms from aft elevators to our aft rooms. We walked a very...long...time. We were on Deck 9.

Ok...I just counted them....our cabins were 33 & 34 cabins away from the aft elevators.

MJ

 

[mmouse37]

And how good to get some exercise! I think its fantastic

What isn't fantastic is the Table situation in restaurants once again, Disney need to at the very least ask people for a questionaire on their own wishes/personality profiles if they're going to insist on people sharing tables. I couldnt think of anything worse than getting stuck with some Woke socialist family at a table for 4 nights....

Walking is fantastic except when you are pushing your friend in a wheelchair where you have to dodge housekeeping carts in narrow hallways on new carpet. I always seem to walk more on vacation, especially cruises as I love walking all around the ships.

The dining room situation didn't really bother me except for the weight of the chairs...so very heavy and 1923 tipped forward easily.

MJ