Need Phone # re faulty merchandise

[DangerMouse]

I just got back from DLR from the AP Preview for TSMM. I bought my ds a pin at the store at the end of the ride. When he went to put it on his lanyard, the metal back broke off the pin.

Does anyone have the phone # at DLR that I would call to report this and request a new pin?

Thanks!

 

[JadeDarkstar]

oh no how sad. im sorry i dont have the number im sure some one here dose tho.

 

[disneyfaninaz]

The number is 800-362-4533.

 

[DangerMouse]

The number is 800-362-4533.

Thanks, I ended up calling Disney Delivears and they are replacing it for me.

 

[seattlebusymom]

I am glad they are taking care of it! They seem to be pretty good when we had a few things like that happen.

 

[jessica52877]

Glad to hear that they replaced it without any trouble. I got home one time and noticed a crack in DS3 cup. I called and they were less then interested in helping me, especially because I didn't have the receipt. We had just gotten home and I had several other paperwork stating we had just stayed there. I am sure it was cracked before because it was never handled roughly or dropped or anything, we drove, so isn't like it was banged around in the luggage. Oh, it was a $3 cup too and they refused to replace it. Needless to say, I tell the story to everyone I know and have NOT purchased much since!

 

[Bugsmom73]

We returned a shirt too. The hem unraveled after the first washing.