We ate at Fresh for breakfast in January and had a really bad experience. We were not told what we could order, either from the server (ie, toast), or from the juice bar, and the pastries had not been refreshed in a while and were not while we were there. The cream cheese bar for the stale mini bagels had gone bad sometime in the past few days, it almost seemed, because they tasted so "off."
We were also seated in a back corner, crowded next to other parties, while the rest of the seating was open and almost dead. I don't know the ins and outs of restaurant seating arrangements, but it seems that they could have spread us out a bit.