Need King Sized Bed - no guarantees with AAA?

[macosx]

Not my top choice, but not mentioned yet is the Swan and Dolphin. (just look up)

Reup the moderate and 1BR villas. Can't think of other options.

 

[Marla Hellwig]

There might not have been any AAA discounted rooms for a king bed at the moderate you were looking at for your travel dates. All 4 of the moderate resorts have so many king bed rooms that can be booked specifically

In regards to booking a accessible room, if you go through Disney or your travel agent when the room is booked - you can tell Disney what you are looking for - roll in shower, transfer bench, hand held shower held or other items.

Once they find the availability for what you are looking for, you will be placed on hold while the Cast Member who you are working with, contacts their Special Services to make sure that a room with the roll in shower, transfer bench, etc is available at that particular resort for your travel dates.

Once you have your reservation number your accessible room has been set asisde as "yours" as long as you pay your deposit by the deposit due date and if a package reservation, pay in full by the due date.

If you are open to more than one resort in a category - say you would be happy at either Port Orleans Riverside or French Quarter also mention that to the Cast Member as that will help Special Services in booking your reservation.

I hope this helps

 

[kaytieeldr]

I know that at the Value Resorts and at Port Orleans Riverside, the handicapped rooms are all king beds.

I don't know about Port Orleans, but not all the accessible rooms at the value resorts have king beds. Also, whenever possible, given the relatively small number/percentage of accessible rooms, whenever possible Guests who don't need the facilities provided by those rooms should reconsider requesting them - the potential result being someone who needs the accessibility won't get it. Being 6'6" is not a disability.

Should not have to do that. Disney is the only place I have ever stayed at anywhere in the country where I can't request the type of beds.

Respectfully - wrong. You can REQUEST bed types. You can even guarantee bed type by selecting certain resorts/room categories.

In response to handicapped rooms, we were told that if you have a handicap, upon checking in, you need to bring a disabled "card" or "paper" to verify that you have a disability.

Don't know who you were told that by, but it's false - and in violation of Federal laws.

 

[disnut8]

Hello! My dh is 6'6" and each time we stay at Disney, we ask for, and get a King sized bed at the time we make the reservations. I just tried to book with AAA and they said that they can put in a request, but can't guarantee it. I don't know what to do now because not having a King would be a real hardship for us on the trip. Any insight into this? Thanks so much!

Wading through all the posts about handicaps, etc. to hopefully give some advice.

A king bed is never guaranteed at Disney World. If you need a handicapped accessible room, you will get that. And most accessible rooms do have king beds. To the OP - I think in the past you've been lucky enough to always have received your request. AAA is now telling you it's not guaranteed because THEY are booking the trip and anything that could potentially go wrong with your trip can backfire onto them.

I reserve king bed rooms at non Disney hotels all the time. IF the price isn't higher. A lot of times it is. The only reason I want a king bed is because we have one at home. If I can't get it, we each take one of the doubles. No big deal.

And not all king bed rooms are handicapped accessible. Our room at Pop Century was a king bed room (first time I've ever had one at Disney World - been denied every time before this) and was not set up for anyone in a wheelchair. I got VERY lucky.

 

[Claire&TheBoys]

We booked a King room at POFQ for our anniversary trip. When I made the reservation (through WDW) I asked that it be noted on the reservation that we did NOT want an HA room (handicap accessible). We got exactly what we asked for - a king bed in a room with a regular tub/shower.

I don't feel we got "lucky" getting the King room there - we paid extra for it and if we hadn't gotten it, I would have asked to be moved.

For our trip in January this year, we had an AP/Florida resident rate of $115 at POFQ for the King room; regular rooms were $99.

 

[lilyv]

We booked a King room at POFQ for our anniversary trip. When I made the reservation (through WDW) I asked that it be noted on the reservation that we did NOT want an HA room (handicap accessible). We got exactly what we asked for - a king bed in a room with a regular tub/shower.

I don't feel we got "lucky" getting the King room there - we paid extra for it and if we hadn't gotten it, I would have asked to be moved.

For our trip in January this year, we had an AP/Florida resident rate of $115 at POFQ for the King room; regular rooms were $99.

Another option way to request this would be to say, "King Room, full tub".

 

[dkdaisy]

As other posters have posted, you CAN be guaranteed a king bed at a moderate resort. You pay $15 a night more for it and it is guaranteed because you are paying for it.

Your AAA rep may not know this or, as a PP said, they may not have any king beds available wit the AAA discount. If the king bed is important to you, book through Disney or another travel agency and pay full price. That's waht we're doing. DH is 6'3" and 400 lbs. I'm 5'5" and not petite, we're willing to pay extra to be comfortable.

The posters that are saying you cannot get a guaranteed king are wrong, however, there are limited numbers available. I'd check with your AAA rep and make sure that you're communicating with each other and that they know what to look for and you know what's available.

 

[disnut8]

I don't feel we got "lucky" getting the King room there - we paid extra for it and if we hadn't gotten it, I would have asked to be moved.

Just wanted to clarify. We did not pay extra for our king room. It was a regular request. That's why I felt very lucky.

 

[iuki]

I don't know about Port Orleans, but not all the accessible rooms at the value resorts have king beds. Also, whenever possible, given the relatively small number/percentage of accessible rooms, whenever possible Guests who don't need the facilities provided by those rooms should reconsider requesting them - the potential result being someone who needs the accessibility won't get it. Being 6'6" is not a disability.

Respectfully - wrong. You can REQUEST bed types. You can even guarantee bed type by selecting certain resorts/room categories.

Don't know who you were told that by, but it's false - and in violation of Federal laws.

While making reservations for CBR, we were told to bring the disability paper upon check-in because we asked for a first floor room due to no elevators and that I have difficulty climbing stairs and extensive walking. However, because they couldn't "guarantee" a first floor room, we decided to stay at POFQ since they have elevators and is much smaller.

iuki

 

[PrincessSuzanne]

While making reservations for CBR, we were told to bring the disability paper upon check-in because we asked for a first floor room due to no elevators and that I have difficulty climbing stairs and extensive walking. However, because they couldn't "guarantee" a first floor room, we decided to stay at POFQ since they have elevators and is much smaller.

iuki

There is still a law against that. All you have to do is call the Special Needs Dept and make your request, and it is guaranteed. NEVER EVER show any kind of document for disability, except when you park, have your hangtag or HC plate.

Suzanne

 

[bab31]

Hello! My dh is 6'6" and each time we stay at Disney, we ask for, and get a King sized bed at the time we make the reservations. I just tried to book with AAA and they said that they can put in a request, but can't guarantee it. I don't know what to do now because not having a King would be a real hardship for us on the trip. Any insight into this? Thanks so much!

I see you dont say which resort you are planning on. If AAA cant gaurentee the king it is either they dont have king at the resort you are staying at or none are available- but of course if the resort has king beds you must pay extra to be assured a king room. And actually that doesnt always happen either. We had a king non smoking room booked thru AAA. Upon arrival there were not any ( except for a smoking room) They offered that or a standard room for half price for the night and to be moved in the AM. I had a sinus infection at the time - so they upgraded us to a JR suite with double beds- ok with us- was nice to have the extra room.

And as I understand it, king rooms are the miniority considering WDW caters to families.

 

[sassystamper31]

All handicapped rooms at POR are king.....not all kings are handicapped. The non-handicapped kings at POR are a special category and you pay for it. You may have gotten some pixie dust and an upgrade

Ahh, no, we didn't. I requested a King room and paid for it.

 

[Clotho]

In response to handicapped rooms, we were told that if you have a handicap, upon checking in, you need to bring a disabled "card" or "paper" to verify that you have a disability. For example, if you have a disabled parking permit, the DMV issues you a card to confirm that you have a handicap and is entitled to disabled parking.

Actually, it is against the law for them to require you to show proof of your handicap. Under current law in the US, it is against the law to even ASK about someone's disability.

(It's actually why a lot of people are able to bring their dogs into shops these days. Because technically any breed can be a "helper animal", and if you ask, you can be sued. I hate how some people without disabilities are abusing this, because people with legitimate needs get scowled at and judged just because their disability may not be visible!)

 

[iuki]

There is still a law against that. All you have to do is call the Special Needs Dept and make your request, and it is guaranteed. NEVER EVER show any kind of document for disability, except when you park, have your hangtag or HC plate.

Suzanne

Unless someone is extremely rude or out of line, I'm not the type to make a fuss and report the person. The CM may not have realized it was against the law - I didn't.

I do, however, go out of my way to let a supervisor or management know when the employee goes out of their way to be nice or accommodating. I am sure most supervisors and management receive more complaints than compliments. Therefore, if a CM is consistently rude, it will eventually get back to management. But, if the CM rarely makes a mistake or is rude, for whatever reason, I can be both understanding and forgiving.

iuki

 

[PrincessSuzanne]

Unless someone is extremely rude or out of line, I'm not the type to make a fuss and report the person. The CM may not have realized it was against the law - I didn't.

I do, however, go out of my way to let a supervisor or management know when the employee goes out of their way to be nice or accommodating. I am sure most supervisors and management receive more complaints than compliments. Therefore, if a CM is consistently rude, it will eventually get back to management. But, if the CM rarely makes a mistake or is rude, for whatever reason, I can be both understanding and forgiving.

iuki

What does this have to do with my statement. My advice to contact the Special Needs Dept was so that you would know that Disney has a special division to handle the special requests made by disabled guests, not to complain about a rude CM.

Suzanne

 

[iuki]

What does this have to do with my statement. My advice to contact the Special Needs Dept was so that you would know that Disney has a special division to handle the special requests made by disabled guests, not to complain about a rude CM.

Suzanne

I guess I misunderstood what you were suggesting. I didn't realize you were saying to contact the Special Needs Dept when booking a reservation.

iuki

 

[PrincessSuzanne]

I guess I misunderstood what you were suggesting. I didn't realize you were saying to contact the Special Needs Dept when booking a reservation.

iuki

Yes, you definitely wnat to contact them if you have a special need, like a ground floor room for inability to walk up stairs. There is no reason to stay somewhere you don't want to because the resort you wanted to stay at says they can't guarantee something that they can based on your ability or disablility.

Suzanne

 

[iuki]

Yes, you definitely wnat to contact them if you have a special need, like a ground floor room for inability to walk up stairs. There is no reason to stay somewhere you don't want to because the resort you wanted to stay at says they can't guarantee something that they can based on your ability or disablility.

Suzanne

Thanks for the info. That will be helpful for future bookings.

Have a magical day.

iuki

 

[PrincessSuzanne]

Thanks for the info. That will be helpful for future bookings.

Have a magical day.

iuki

You're welcome

Suzanne

 

[mcgill93]

Thanks everyone for your replies. I certainly wouldn't want to take a Handicapped Accessible room from someone who "really" needs it. I will try doing what I have done in the past and call Disney directly to make sure the request is in the system. Does anyone know how many non-handicapped King sized bed rooms Wilderness Lodge has?