We gave Narcoosees 2 chances, not just 1 after a noticeable decline. The last time we were there, we got the wrong drinks...ok no big deal, didn't say anything. Then the appetizer(s) came. There was just 1 appetizer and there was also the wrong one too. We could not get the waitresses attention, (and it was not busy at all). The manager saw that we were trying to get her attention, so he came over. When she saw he was there she came over and I told her what happened. She said..Well I guess I didn't hear you then did I. I'm glad she said this in front of the manager. We told him we cannot eat here, he then appologized, and we left. The time before that the service was not nasty (but not great either) the food was mediocre at best. The reason why we went back is because they made a shrimp appetizer that was so good. Before that we used to go to Narcoossees all the time. It was one of our favorites. So I guess I am comparing it to what it used to be. We have noticed a steady decline in food and service over time.
We dine out often, at least 3 times per week. I know the difference between an off night and just plain lousy. If someone asks a question, my opinion is not based on 1 visit,( which could have been a rare "on" night) but several visits based on what it used to be like.