Name change question

AuntieKels

Mouseketeer
Joined
Jul 12, 2010
Messages
489
I have an odd questions for you all.

About 2 years ago I started signing up for Disney emails and getting the free vacation planning DVDs in the mail while planning our first vacation. Since then we have been married and I took his last name. I still get emails and snail mail to my maiden name from Disney. Is there any way to fix that? It isn't a major deal but last week we got a promo for the DVD club and it came with cute stickers that said, "this Disney DVD belongs to the ____ Family" (or something like that) and unfortunatly that is not our family name.

Is there a way to update it with all the different areas if Disney at once?
 
You can try calling them, but don't get your hopes up. For some reason, no matter what I do, my sister's name is attached to my main email address with Disney. I've called and emailed and I still get emails to my sister at my email address. I also get snail mail from them to my address, but in my sister's name. It drives me nuts.
 
You can email Disney Destinations. I think I used the contact information at the bottom of one of the emails you receive in the wrong name. It is apparently a separate department from the travel company. I was getting everything in the last name of my ex husband from forever ago. I never had that name at my last two addresses but somehow they still had it. It was very frustrating but it eventually got corrected. Once they tell you they corrected it it can take 90 days to actually take affect. Good luck!
 












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