My tickets disappeared

[tbssenterprises]

So, this is what I was afraid of. Linking WDW tickets to my MDE.

Basics:
I have an MDE with Family and Friends, DH, DS, DD1, DD2, Friend
I purchased an AP through Disney.go and it is still in my MDE
I purchased through Disney.go a ticket for DD1 but it has now disappeared
I purchased through a vendor a hard ticket for DH
I purchased through a vendor a hard ticket for DD2

I linked the two hard tickets to my MDE about two hours ago. Only one is now showing up in my MDE and that is DD2.

Missing is DH's ticket
Missing is DD1 ticket (which was purchased through disney.go

I actually made FPs a few hours back for all four of us. They are still visible, but I am missing two tickets in my MDE account. I am the ONLY one with an MDE account.

What to do???

 

[Shanti]

What to do???

Call Disney.

 

[bumbershoot]

So did you call?

Not sure why this is what you were afraid of. If you knew it had happened before then you would also know that calling puts it all back. And that it'll be ok.

 

[GoofyMB]

Also others have reported that just signing and out and signing back in has corrected their issues. Try that first.

 

[tbssenterprises]

It took about 20 minutes on the phone last night (and that wasn't waiting to speak to someone). It took the web tech person about 20 minutes to "find" the tickets and put them back.

 

[Gus V.]

I have had all kind of issues with MDE, it's awful! Resort reservations not being there, certain members of my family/friends not showing up on the reservation... Etc. Call their Internet department and they will take care of it. Also, about two months ago when my 180 window opened up for dining ressies, the site and the app were down. Lol. We have another trip in February and my 180 window is Tuesday, hoping I won't have the same issue as before!

 

[JerseyJanice]

I went onto the app the other day, and it said I had no plans! None of the ADRs or FPs I made were showing.

I logged onto my computer, and everything was there.

Sometimes the app is just plain flukey. My plans are back now, but it scared me for a minute there.