4nana
God Bless America, Land of the Free and Brave
- Joined
- Sep 10, 2000
- Messages
- 8,625
I sent a friendly email to Disney yesterday in ref. to their new pool regulations. I thought I would share their response. We have planned this trip for 2 yrs. and will have fun making many special memories in spite of some changes.
9/19/02
Thank you for your recent e-mail. We are glad your family will be joining us on an upcoming voyage.
As you are aware, the United States Public Health Service requires that only children who are toilet trained be permitted into swimming pools and spas aboard cruise ships.
We welcome your suggestions on ways in which we can improve our cruise experience for our younger guests and their families. Please know that feedback such as yours is very important to us, as we are committed to offering a cruise experience that meets the Disney standards of excellence. Your comments regarding
the need for other activities have been shared with the
appropriate management teams.
Additionally, once onboard you'll discover many experiences that families can participate in together. Examples include, Toddler time in the Oceaneer's Club, Family Time in Flounder's Reef Nursery, Island Magic Stage Show, Character appearances, first-run movies, Sail-away parties, Family Cabaret shows, Dance
Parties, and the Family Beach at Castaway Cay to name a few. We truly strive to make the traditional features of cruising an enjoyable experience and regret if you feel this USPHS regulation will affect your cruise enjoyment.
While many changes continue to take place throughout our World, please believe that our company's overall goal is still to ensure an enjoyable visit for each of our guests. We look forward to welcoming you and your family aboard in the
near future.
Sincerely,
Jennifer
Disney Cruise Line Guest Communications
9/19/02
Thank you for your recent e-mail. We are glad your family will be joining us on an upcoming voyage.
As you are aware, the United States Public Health Service requires that only children who are toilet trained be permitted into swimming pools and spas aboard cruise ships.
We welcome your suggestions on ways in which we can improve our cruise experience for our younger guests and their families. Please know that feedback such as yours is very important to us, as we are committed to offering a cruise experience that meets the Disney standards of excellence. Your comments regarding
the need for other activities have been shared with the
appropriate management teams.
Additionally, once onboard you'll discover many experiences that families can participate in together. Examples include, Toddler time in the Oceaneer's Club, Family Time in Flounder's Reef Nursery, Island Magic Stage Show, Character appearances, first-run movies, Sail-away parties, Family Cabaret shows, Dance
Parties, and the Family Beach at Castaway Cay to name a few. We truly strive to make the traditional features of cruising an enjoyable experience and regret if you feel this USPHS regulation will affect your cruise enjoyment.
While many changes continue to take place throughout our World, please believe that our company's overall goal is still to ensure an enjoyable visit for each of our guests. We look forward to welcoming you and your family aboard in the
near future.
Sincerely,
Jennifer
Disney Cruise Line Guest Communications
