My Owner's Locker Experience

drusba

I went to Iowa once, and it was closed.
Joined
Aug 19, 1999
Messages
14,907
Here is the teaser: I don't have a purple box but I am now an Owner's Locker member.

We went to WDW mid-October. I am golfer. I have two sets of clubs, one of which I would have liked to just leave in Orlando since we go to WDW two to three times a year. Before this trip I checked out some regular storage facilities but they all wanted monthly payments that were too high.

I thought I was out of luck. I had heard of Owner's Locker on these boards and checked out its site. Everything was for the purple box and it did not look like the service could be used for just golf clubs. Did not want the purple box at this time (may consider that later). All I wanted was to store clubs. On a flyer, i decided to send an email and ask if they would just store clubs. That began a process of several emails and phone call exchanges with John Van Meter (who I assume is one of owners, if not the owner). I learned they have stored clubs before for those with boxes but I became unique -- the first member of Owner's Locker just for golf clubs. Since I did not get a purple box I did not have to pay the membership fee which is mainly to cover the purple box. The clubs are just stored in my golf bag. John mentioned that I was actually calling at the right time because they were planning to offer a process that allowed new members to sign up just to store clubs and they plan to have something on the site in the future to allow for golf club membership sign-up. I am paying the same $99 a year as other members and $25 for each delivery and pick up. He actually waived my $25 fee for this trip for putting up with "hassle" of being the first member in this class because it took emails and a few phone conversation to get it done including doing the application over phone. It was not a hassle at all , and he did not have to do it, but it was a nice touch.

The most stressful time came when i turned over the clubs to guest services at AKV Kidani when we left and asked them to be put them with any purple boxes to be picked up. The CM was puzzled and actually asked how they were supposed to get the clubs into the purple box. Worries were put the rest when I received the email from Owner's Locker telling me the clubs had been picked up.

So there it is. The first golf clubs only member with only the following to add: John was one of the most pleasant and attentive managers of any organization I have ever dealt with. Kudos to Owner's locker.
 
We have used Owner's Locker for a few years. John is the best. I love going to visit him on Tuesday in Epcot.
 
Thanks so much for the kind words. To say that I'm rather passionate about the Owner's Locker brand is a bit of an understatement. So I was doing a lot of cringing because we weren't looking as good as I'd prefer. I thank you for being so understanding and easy to work with. We're still tinkering with some mechanics on the site and we're almost there. As you know, it works...it just needs to be flawless.
j
 

Totally agree - nothing but the best from this company. They met me at the airport on a recent trip to Vero - great great service!!
 
So there it is. The first golf clubs only member with only the following to add: John was one of the most pleasant and attentive managers of any organization I have ever dealt with. Kudos to Owner's locker.
I encourage you to go to an Owner's Locker evening at Epcot on one of your future visits and meet John in person! They are held on Tuesday evenings in Epcot at the tables next to the wine kiosk in France from 7:30pm (someone correct me on the start time if that's not correct) until 9:00pm. We always enjoy chatting with John and the other OL members, many of whom are members here too.
 
OP, ITA about the OL service! My DH has health issues and we store some of his "equipment" in our lockers but OL also stores one item that won't fit in a locker. Can't express how grateful I am to have this service. It would be a total pain to haul all this stuff back and forth every trip! I ❤ Owner's Locker!
 
We have used OL for a few years now. I wish that all businesses were run as efficiently and problem free as OL. John is a wonderful guy and a excellent business person. :thumbsup2

:earsboy: Bill
 
OL represents how all business's should be ran. Efficient, customer oreinted, friendly as could be. Love the product, love the team.
 
OL represents how all business's should be ran. Efficient, customer oreinted, friendly as could be. Love the product, love the team.

+1 --These guys are great. Their business practice is a model for small business in the 21st century. :thumbsup2
 
Great story and congratulations! I wonder if John would store my dh for me between trips.....he's at his best during our DVC trips but kind of bothersome at times when at home.
 
OL and John are the BEST!!!:thumbsup2

Totally agree - nothing but the best from this company. They met me at the airport on a recent trip to Vero - great great service!!

We have used OL for a few years now. I wish that all businesses were run as efficiently and problem free as OL. John is a wonderful guy and a excellent business person. :thumbsup2

:earsboy: Bill

OL represents how all business's should be ran. Efficient, customer oreinted, friendly as could be. Love the product, love the team.

+1 --These guys are great. Their business practice is a model for small business in the 21st century. :thumbsup2

:thumbsup2:thumbsup2:thumbsup2 Love the service! Sorry, couldn't pick just one to agree with!!! :thumbsup2:thumbsup2:thumbsup2
 
Owner's Locker will not keep and store everything... I tried to leave my MIL with John and was flat out turned down. I even offered to pay a higher annual fee, he can't be bought!
 
Jillian said:
Totally agree - nothing but the best from this company. They met me at the airport on a recent trip to Vero - great great service!!

That's great to know, as we'll be going to Vero in March, and are brand new OL members as of our trip in 10 days. :D
 
dis-happy said:
great story and congratulations! I wonder if john would store my dh for me between trips.....he's at his best during our dvc trips but kind of bothersome at times when at home.

lol!
 
I'm now storing two sets of golf clubs with the Owner's Locker guys. Just before christmas I got an email from them pointing out that they now do golf club storage so I signed up while on my trip in December, I was getting pretty fed up carrying two sets of clubs two and from Orlando every time. There is now a dedicated golf section on the OL website.

For anyone interested, Owner's Locker will also store other stuff for you too. I now have a christmas tree in storage too. One of the bestest things about OL is that it really helps us make a home away from home!
 
And don't forget Magic Strollers. The only problem is that your daughter and son-in-law may decide this is the perfect stroller for your granddaughter, and then of course, you as the Nana end up helping buy another City Mini for them!:rotfl2:

I love my Owner's Locker too! John and Bryan are the best!
 





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