Not so much of a trip report, but just things that need to be reported to fellow DISers:
1. I've never heard people steals medication in my life. I guess I'm just being to naive thinking that people can't be THAT evil.
2. I did not asked to talk personally to the housekeeping manager, the manager actually called me and insist in talking to me directly and personally. However, he never showed up even though I have waited and postponed my schedule to go to the park because of his promise
3. I don't think I have a "high expectation" when I'm complaining about:
i. no soap whatsoever for 3 days in a row
ii. housekeeping left a bag of other people's trash in my room
iii. misbillings of (total) US$700 (three dollars here, five dollars there, double billed here, double billed there)
iv. ordering food and the food didn't come until almost 2 hours later because they literally forgot to cook them.
v. myself and approximately 30+ other guests were waiting for a transport to MK from ASMu from 5:00pm to 5:50pm (and we took turn reporting this anomaly to guest services at ASMu)
vi. at the end of my trip, ASMu suddenly added the difference of price between AP rate (which I prepaid on the first day I arrived there) and the regular rate and I have to argue with them even though I have the confirmation letter on WDW letterhead that I'm entitled for the AP discount rate... which in the end got straightened out, but not after spending another 40 minutes fighting with them.
vii. one of my PS (for ice cream social) disappeared.
viii. one set of MVMCP tickets for 12/2 were "voided" (not demagnetized). Wasted another 30 minutes lining up to get replacement tickets.
the list goes on.
It's not Disney that I need to take a break from, but its bad customer service.
1. I've never heard people steals medication in my life. I guess I'm just being to naive thinking that people can't be THAT evil.
2. I did not asked to talk personally to the housekeeping manager, the manager actually called me and insist in talking to me directly and personally. However, he never showed up even though I have waited and postponed my schedule to go to the park because of his promise
3. I don't think I have a "high expectation" when I'm complaining about:
i. no soap whatsoever for 3 days in a row
ii. housekeeping left a bag of other people's trash in my room
iii. misbillings of (total) US$700 (three dollars here, five dollars there, double billed here, double billed there)
iv. ordering food and the food didn't come until almost 2 hours later because they literally forgot to cook them.
v. myself and approximately 30+ other guests were waiting for a transport to MK from ASMu from 5:00pm to 5:50pm (and we took turn reporting this anomaly to guest services at ASMu)
vi. at the end of my trip, ASMu suddenly added the difference of price between AP rate (which I prepaid on the first day I arrived there) and the regular rate and I have to argue with them even though I have the confirmation letter on WDW letterhead that I'm entitled for the AP discount rate... which in the end got straightened out, but not after spending another 40 minutes fighting with them.
vii. one of my PS (for ice cream social) disappeared.
viii. one set of MVMCP tickets for 12/2 were "voided" (not demagnetized). Wasted another 30 minutes lining up to get replacement tickets.
the list goes on.
It's not Disney that I need to take a break from, but its bad customer service.