My Disney Experience App not working

[MinnieMay]

I have been using the app on my ipad for the past few days to set up FP+ for my upcoming trip. It worked great - much better and faster than my computer which I don't like to rely on. But this morning something happened. Two of my FP selections are not there (blank) and when I click on them, it crashes the app. I have deleted it and reloaded it from the app store.

I did log on to the site from my computer and the blank FP+ are still on my account so I'm not worried they were cancelled. I just want the app to work so I can use it going forward... One of the blank FPs is one I would like to modify but now I can't do it on the app. This is the first time I have ever used MDE so I don't know if the app is normally glitchy or what I should do about it. Any ideas?

 

[TiggerManiac]

How many apps do you have open at the same time? If you have too many open, you can be using too many memory resources, making apps act glitchy. Try closing all other apps.

You can also try a hard reboot: hold the power button at the top right of the iPad and the round home button down together, until the iPad powers off. Leave it off for about 5 minutes, then turn back on again.

 

[MinnieMay]

It's the only app I have open. I just tried the hard reboot. It doesn't stay off though. The screen goes black and then it starts to come back on fairly quickly on its own. Not sure what I did wrong. Tried it a couple of times

 

[MinnieMay]

Well, I don't know if I did something or it just fixed itself but it's all good now! Thanks for your help!