I agree 100%about the low quality foam in the couches and loveseats. I have heard they use an inferior grade that is not really suitable for furniture. My stuff still looks good, but you sink so far down into it when you sit down, its difficult to get up. it is not comfortable at all. I really don't sit in it much at all; I prefer the floor now when I watch tv. Not to mention there is not lot of support for the cushions, either. One of the slats on my couch broke, and we are not hard on our furniture at all.
Which kind of leads me to wonder, how does Bob's keep growing? I guess people starting out in life may shop there and not be aware of the poor quality, but everyone I know who has bought furniture there says never again.