Mousekeeping--Let's encourage WDW to bring it back!

[DSLRuser]

I don't see any reason other than saving corporate $ for Disney not to bring back daily Mousekeeping. We're paying a premium to be in the bubble, and part of the appeal (for me at least) has always been coming back from a long day at the parks to a room I don't have to straighten up! I just wanted to encourage people to contact WDW and ask them to bring back daily Mousekeeping. If we make some noise about it, maybe WDW will move faster to get services back to normal.
https://disneyworld.disney.go.com/help/email/

I guess I am in the minority, but I never want "HOUSEkeeping". We tend to clean up after ourselves, and I prefer the privacy in knowing random people are not in our room checking out our things.

If I need towels, I take them from a cart in the hall. I can empty my own trash. I would rather get a $25 a day credit for no service.

 

[MomOTwins]

I guess I am in the minority, but I never want "HOUSEkeeping". We tend to clean up after ourselves, and I prefer the privacy in knowing random people are not in our room checking out our things.

If I need towels, I take them from a cart in the hall. I can empty my own trash. I would rather get a $25 a day credit for no service.

Just FYI, there is still someone in your room every day "checking out your things"--the daily security checks are mandatory.

 

[Haley R]

Just FYI, there is still someone in your room every day "checking out your things"--the daily security checks are mandatory.

We just stayed at the cabins for 3 nights and no one ever came in. It’s possible we missed them but we were in the cabin a lot

 

[CaptainAmerica]

We just stayed at the cabins for 3 nights and no one ever came in. It’s possible we missed them but we were in the cabin a lot

They did.

 

[CaptainAmerica]

I guess I am in the minority, but I never want "HOUSEkeeping". We tend to clean up after ourselves, and I prefer the privacy in knowing random people are not in our room checking out our things.

If I need towels, I take them from a cart in the hall. I can empty my own trash. I would rather get a $25 a day credit for no service.

The problem is the $0 a day credit for no service.

 

[kanerf]

I was just there. They pick up garbage every day and I got fresh towels on day 3. That is all I need.

 

[Cheburashka]

Actually it is more of a staffing issue. Would you want to clean someone's Covid-19 filled room until more individuals are vaccinated.

That's a lot safer than the job I've been doing since September, so if that were my occupation, I'd be happy to do it and get paid.

 

[noahdove]

I just want clean towels and if the garbage needs dumped please dump it. I don’t mind pulling up the sheets. I don’t usually leave things out anyway so I’m fine with minimal service.

 

[Cheburashka]

Everytime you have a complaint or question something you get the covid excuse... Which at this point I am so over it...

And which at this point, well over a year into the pandemic, is the business's way of saying, "Our brand is incapable of adapting to challenging times, so we will continue to provide reduced service until it's once again easy to provide full service, whenever that may be. We wouldn't dream of lowering our prices to compensate for reduced service, because, well, you know."

 

[Cheburashka]

Why is it that some posters think it's "funny" with the laughing emoji when someone is relating their unsatisfactory experiences with housekeeping?
It seems that when a poster states how unhappy they are with having trash and wet towels, etc around, and the difficulty getting help, they get the laugh emoji.

It would probably help if Disboards switched from emotion-based emojis to less emotive agree/disagree emojis- maybe a thumbs up or thumbs down. Right now, if you disagree with someone and want to indicate that on their post, you either have to appear to laugh at them or appear to be angry at them. So while I agree it isn't the nicest thing, part of the issue is that a polite disagree emoji isn't available to choose from. I suspect that a lot of the time, laugh emojis are probably being used just to indicate disagreement.

 

[LovesTimone]

And which at this point, well over a year into the pandemic, is the business's way of saying, "Our brand is incapable of adapting to challenging times, so we will continue to provide reduced service until it's once again easy to provide full service, whenever that may be. We wouldn't dream of lowering our prices to compensate for reduced service, because, well, you know."

Well said...

 

[MomOTwins]

Well said...

Except it isn't about safety or about Disney being "incapable" of adapting to COVID-19, it is 100% a cost-savings decision. Disney's theme parks division lost around $2 billion dollars in the last six months. Limiting housekeeping is a way to reduce that cost and results in a considerable savings to Disney--that's why even before Covid, DVC guests had even more limited housekeeping than hotel guests have today. And as long as its competitors (Universal, many other hotels) are not resuming daily housekeeping, it doesn't turn guests away from staying on-site, so it is all upside for Disney.

 

[focusondisney]

Can't you just bring the trash to the trash can outside?

Outside where?? Outside the hotel?? We stay at YC. There are small garbage cans outside the elevator. I have seen 5-6 bags from Ale & Compass take out sitting outside those cans, since even 1 bag wouldn’t fit in it. Are you suggesting people leave their room trash there too?? That should look like a nice big trash heap. Or they should carry their bags of trash down the hall, into the elevator & go outside the hotel to find a garbage can?? Riiiight. Paying over $500 a night plus tax & “guests” should carry their own garbage around looking for somewhere to drop it. No!! The hotels have been reopened for going on 11 months. Disney needs to get on it & do the very basic services they tell you they provide.

 

[LovesTimone]

Except it isn't about safety or about Disney being "incapable" of adapting to COVID-19, it is 100% a cost-savings decision. Disney's theme parks division lost around $2 billion dollars in the last six months. Limiting housekeeping is a way to reduce that cost and results in a considerable savings to Disney--that's why even before Covid, DVC guests had even more limited housekeeping than hotel guests have today. And as long as its competitors (Universal, many other hotels) are not resuming daily housekeeping, it doesn't turn guests away from staying on-site, so it is all upside for Disney.

You also have to add in that lots of people are sitting on their couches, getting paid and are choosing not to go back to work...even when they have been called back, and can and are able to work... If people won't go back to work, they have no choice but to cut back... No people working... is just that not enough staff to open and give the service we are use to... It's not all Disney trying to give us less...there is alot more here at play than just Disney trying to reduce cost...

Not saying everyone is just lounging around, there are people that are trying to go back, the problem is that jobs might not be offered in there field... lots of adjustment coming... My friend worked as a office manger for a company for 15 years, and was told that they were doing away with the office staff at this time, they hired out a payroll company to do the payroll, and the owners, and family are pitching in and are back working full time... they told her until people come back to work, and get production up and running more that just can't afford to have the office staff come back... Luckily she kept up her real estate licences, and was hired and put to work right away... since the migration to Florida started she was very luck to be able to jump right into something else... Not everyone is going to be so fortunate...

I will say that... almost every-time I go into a store, someone has approached me with are you looking for a job or offered me application, or announcement going out that they are hiring... Sign in front of looking for people to work.... business are begging people to come back to work...

What's going to happen when all this money is cut out... There are half the states that are cutting in out early... most starting next month...Here in Florida- June 26th is the day that the 300 extra stops.... I think alot of people are going to get a surprise when they try to return to work and either the business has closed or completely downsize or they have been replaced, or are on a different shift or only offered part time... ... And what are they going to do when the extra money, and unemployment run out all together, plus with all the cutting back business have had to do due the work force shortage, there are only going to be so many jobs available to fill, until business get up and running are good shape making money $$$ are allowed to hire on more people... this is whole situation is more prickly than a porcupine...

 

[StaceyHSD]

Most people aren’t just sitting around on their couches refusing to go back to Disney because they’re getting some extra unemployment money from the Feds. They have either found other jobs that pay more and have better benefits, have moved out of the area, are searching for a better job than they had, etc. For example, restaurant cooks are in short supply everywhere, not just Orlando. And that’s why places like Disney are trying to entice them with bonus payments of $300 or $500 or whatever. Or look at bus drivers. I’m sure a lot of them took their CDL and got better jobs running local deliveries and whatnot.

Chapek said that 80% of cast members that were asked back are coming back. That’s a lot returning. The rest aren’t just sitting around making bank on unemployment, though it does say a lot (nothing good) about how much a company values workers if they can make more on unemploynent than they would get working for said company.

 

[GADisneyDad14]

Thread seems to have run its course. Closing.