It affected us directly so we’re biased. My main problem is it would have been very easy to communicate that on either notice that went out so people like us didn’t waste their time.
We’re an owner of a direct membership…you’re wrong, doesn’t specify the reservation has to be made with direct points. You can even read the small print on what constitutes direct membership, events like this are covered right below the section and disclaimers on AP’s….the supervisor on the phone even conceded I was right but that he couldn’t do anything because that was the policy.
I think this was if you had the same UY for your direct and resale points. System can’t determine which points were used because how could it.
I think everyone got an email and if you had direct points tied to your reservation at all, not necessarily the whole thing you’re good. I’m sure it didn’t affect too many people because you already had to have stay booked given availability and notice of first two events.
This happened too, saying people were eligible but there was a glitch and then these people, who qualify, were told sorry instead of just being given the registration. Pretty bad.
Cash rooms at any Disney owned & operated resort are eligible for the on-site booking advantage.
I’m not saying that statement doesn’t exist. Our reservation was made by a blue card member for a blue card member with direct membership. It doesn’t say there the specific reservation has to be made with direct membership points which is clouded even further by pointing out cash stays are ALSO eligible if the reservation is made by an eligible member.
There were numerous owners who made their resort reservation under their name and their Membership, but using points from resale contracts within that Membership. Many, many owners have multiple contracts, both resale and direct, under the same Membership. It's not a "Membership" issue, but a contract issue within that membership, and THAT was never stated anywhere.
