Monorail woes (week of Oct 22, 2017)

The Expert

Has been to every Disney park in the world
Joined
Nov 8, 2009
Messages
5,408
We just returned from our annual trip for Food & Wine and our experience this past week with the monorails was atrocious! We stayed at Boardwalk the first three nights, then moved to Bay Lake. On the day we moved resorts, we had time in the morning before we needed to be at Epcot, so we checked out, took our luggage to the car and drove over to Bay Lake. We stored our luggage and went over to grab the resort monorail at the Contemporary, planning to go to the TTC and switch to the Epcot monorail.

As we got to the loading platform (about 10:30am), there was quite a line to load but a train was approaching. It unloaded and loaded, and there were six of us left on the platform to wait for the next train. (First annoyance - yes, it's full and people are standing, but there was room for six individual people with no strollers or anything. But whatever.) Doors close, then re-open. Repeat about four times, with CMs arguing about what the problem is. They finally decide to unload the monorail and take it out of service. Squish everyone from the full monorail into the loading area (now grateful we didn't get on), CRAWL the monorail out of the station.

This took long enough you would think the next one was holding at MK and would be right there, but it took quite a long time to arrive, by which time you now have the unloaded full monorail and another full load on the platform. (At this point, I said to my husband "maybe we should've gone to MK and caught the express to TTC" -- we should have gone when I said that.) After one more monorail comes and loads and leaves, we finally get on one, and it sits in the station with the "waiting for traffic clearance"... Bottom line, it took us 45 minutes to get from Contemporary to TTC on the monorail. Ridiculous!

We chalked it up to a fluke and moved on. BUT... coming back through TTC from Epcot to get to Contemporary that same afternoon, we walk over to the resort monorail ramp and find it cordoned off. No CM there, no announcement, nothing. So we go find a CM at the express ramp and ask and she says it is down and they don't know how long. But we can take a bus! Uh, no thanks. So we grab the ferry to MK and walk to Bay Lake. Strike two.

Going back to Epcot from MK on Friday for a wine tasting, we go to take the express from the park and now it's chained off. No CM, no sign, nothing anywhere, so we reroute to the resort loop. (One more stop, ok, no big.) Takes about 10 minutes to get there, and it's totally full and hardly anyone gets off - weird. Thankfully enough people make room for the two of us to stand and we make it in time. Strike 2.5.

Coming back from Epcot on Friday afternoon, we are heading to Poly to meet friends. Get to the TTC and the resort line is again chained off. No CM. We walk over to the other ramp and again, it's down "for probably 30 minutes" but there's "probably a bus" with a random gesture toward the bus area. Thankfully we know you can WALK to the Poly from TTC (which we probably should've done anyway, but would've liked the ride after a long trip and many days on our feet). Strike three.

It got to the point were avoiding the monorail whenever possible. Thankfully we usually rent a car and don't HAVE to use it, but it was kind of a joke. I can't imagine having booked a monorail resort and actually being reliant on it and having all of these issues! Was this a fluke or is this becoming the norm?
 
Perhaps it's just that we haven't used it a lot in the past. We used to randomly stay on the monorail, but being DVC owners we really didn't for a long time, until Bay Lake opened. I suppose it's likely been a slow decline and we've just noticed all at once, since we aren't using it much. Still, we've used the resort loop pretty regularly to get around and certainly don't recall the frequency of the breakdowns they're having right now.
 
I guess that the monorail issues aren't going away. I thought the work being done when it is 'down' was to fix the aging issues?

When the monorail was younger (like me) it was great! These days some parts of the monorail are less reliable and a little wonky (again, like me, I'm afraid! LOL).
 

I'm sure the age of the system has a lot to do with the problems, but like @Babsy said, I thought the refurb was to fix those things. I will say, the cars looked terrible on the outside!
 
We didn't have the troubles you suffered thru when we stayed at BLT, but the monorail was certainly not a joy to use. After that trip we'll probably stick with BWV, you can walk to 2 parks or take the boat, much less of an issue. "Back in the day" I recall that one of the best things about staying at the MK resorts WAS the monorail. Disney needs to get their act together and get it working. We're talking about 40+ year old technology, shouldn't be that difficult. Yea, I know there is an expense involved, but some of your most expensive resorts (and highest paying guests) count on using the monorail.
 
We didn't have the troubles you suffered thru when we stayed at BLT, but the monorail was certainly not a joy to use. After that trip we'll probably stick with BWV, you can walk to 2 parks or take the boat, much less of an issue. "Back in the day" I recall that one of the best things about staying at the MK resorts WAS the monorail. Disney needs to get their act together and get it working. We're talking about 40+ year old technology, shouldn't be that difficult. Yea, I know there is an expense involved, but some of your most expensive resorts (and highest paying guests) count on using the monorail.

We love being able to walk to the parks, and that's a big reason we stay at BWV (HS and Epcot are walkable). Love the walk to MK from BLT, too. Normally we do drive to Epcot when staying there, but decided that since we'd be doing wine tastings, we'd use the monorail so we didn't have to worry about driving and how much wine we had. It used to be just the hassle of walking over to the platform at Contemporary, but now it's certainly not something I would rely on at all.
 
Just got back from our stay at Poly 10/21-26. The monorail was a dream for us! My in-laws had one 5 minute delay coming back from dinner at California Grill on 10/24, but that was our only issue. We used it many times. It's crazy how one guest can have a number of issues and another can go without seeing any issues at all. I'm sorry for your monorail woes!
 
Oh dear, not good at all. We stay at BLT and there were quite a few monorail issues last December and in June. Plenty of mornings we'd arrive only to be told that it was down and they did not know for how long. There were also plenty of afternoons that we encountered the same.

I opt to pay more for a villa offering monorail transportation because my soon-to-be 84-year-old grandmother travels with us. She is in fantastic health and great health but has arthritic knees and going to MK/EP via monorail has always benefitted her. If we're going to MK and she's having a rest day at the resort or joining us later in the day, we walk, but it's much easier for her to just take the monorail there and back. The monorail has been in a steady state of decline, can't wait to see what December brings. :rolleyes:
 
This is why we don't stay at monorail resorts anymore. We were at Poly once a few years ago when the monorail was struck by lightening and down for multiple days. It's just not worth the upcharge for those 3 resorts. We are happy visiting for ADR's and then we stay elsewhere! We love the EP resorts because we can always rely on our feet to get us to 2 parks and, if we want to stay in the MK area, we find the boats at WL are far more reliable than the monorail.
 
Just got back from our stay at Poly 10/21-26. The monorail was a dream for us! My in-laws had one 5 minute delay coming back from dinner at California Grill on 10/24, but that was our only issue. We used it many times. It's crazy how one guest can have a number of issues and another can go without seeing any issues at all. I'm sorry for your monorail woes!

Isn't it? I guess it's all luck of the draw with the timing of your use. I'm glad to hear you had great luck with it!
 
This is why we don't stay at monorail resorts anymore. We were at Poly once a few years ago when the monorail was struck by lightening and down for multiple days. It's just not worth the upcharge for those 3 resorts. We are happy visiting for ADR's and then we stay elsewhere! We love the EP resorts because we can always rely on our feet to get us to 2 parks and, if we want to stay in the MK area, we find the boats at WL are far more reliable than the monorail.

LOVE the boats! That's actually our go-to most often when touring around the areas that have them. Unfortunately, not an option for Epcot from the MK area. :(
 
It got to the point were avoiding the monorail whenever possible. Thankfully we usually rent a car and don't HAVE to use it, but it was kind of a joke. I can't imagine having booked a monorail resort and actually being reliant on it and having all of these issues! Was this a fluke or is this becoming the norm?
In my experience, becoming more and more the norm. I've said for years that I don't believe the monorail is a benefit for staying at a monorail resort. I consider it a hinderance actually, because when it's down, replacement modes of transportation are a struggle. Lucky for us, we aren't fans of any of the monorail resorts so we find it easy to avoid them. I prefer WL over any of the other MK resorts
 
Had luck like this in July when we stayed at GF. Made me not like GF b/c getting to Epcot was a nightmare. We now prefer Poly b/c we walk to TTC & even with monorail issues, getting to MK is quicker than a bus.
 
I was on the monorail tonight leaving MK. The monorail moved about 100 feet then slammed on it's breaks. 30 minutes later we had to be towed back to MK
 
So it sounds like the resort monorail was the major culprit?

What a pain in the butt. I'm so sorry his happened.
 


Disney Vacation Planning. Free. Done for You.
Our Authorized Disney Vacation Planners are here to provide personalized, expert advice, answer every question, and uncover the best discounts. Let Dreams Unlimited Travel take care of all the details, so you can sit back, relax, and enjoy a stress-free vacation.
Start Your Disney Vacation
Disney EarMarked Producer






DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Add as a preferred source on Google

Back
Top Bottom