Modifying Lock-Off Reservation

emmymac17

Earning My Ears
Joined
Jan 12, 2020
Messages
65
All - asking here before I go sit on hold with member services for them to not be able to help me. We have a 2 bedroom lock-off booked in September for a 6 night stay. Most of our group is leaving a couple nights early, so it'll just be three people for the whole two bedroom lockoff for two remaining nights. Wondering if the reservation could be modified so that we 'drop down' to just the studio or 1 bedroom portion for those remaining nights. Wouldn't mind getting some points back to bank for next year - but thinking it'll be complicated and definitely don't want to try to remove those nights and rebook online. Thoughts?
 
You cannot modify in the sense of just removing the 1BR and keeping the studio and guaranteeing staying in the same unit, no.
 
If you have a 2BR lock-off, you cannot modify to a 2BR for part of the trip and a studio for the rest. The change requires first modifying the 2BR reservation by dropping days and then separately making a new studio reservation for those days. That change in reservations can be done successfully only if a studio is still available to be reserved, independent from your reservation, when you attempt the change.

Moreover, even if you can make the change, there is no guarantee you will be able to keep the studio that is part of your 2BR. That becomes merely a request.
 
Last edited:
Thanks! Availability is too tight to risk adjusting the reservation. We'll just enjoy some space for a couple nights ;)
 




















DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top