Modifying home resort booking and getting dates outside my booking window

Lorana

DIS Veteran
Joined
Jan 30, 2001
Messages
3,311
I have a reservation at Riviera - which is a home resort booked with home points - from 1/31/2022 to 2/3/2022. I'm trying to modify it to 2/1/2022 to 2/4/2022. I then get the "This reservation can't completed because the requested dates are outside of your booking window for this Resort." Except it's not: 2/1/2022 is 11 months from today. I then just tried to modify it from 1/31/2022 to 2/4/2022. And I get the same message.

The interest part is on the first attempt - changing check in to 2/1/2022 - it says "Please select a reservation date on or after Jul 1, 2021." And when I tried to modify, it said "Please select a reservation date on or after Jun 30, 2021." But this is a booking for 2022.

Anyone else have this happening to them? Any idea how to fix this without spending forever on hold with MS?
 
Try choosing the dates again from the calendar? This happened to me once and I did that and it worked,,..choose earlier dates, then checked the right ones before Proceeding.

The other note I just don’t get.
 



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