- Joined
- Feb 19, 2017
I've now been on the phone, mostly on hold, for over an hour with MS. I cannot book MM at TL online. First, I was told to keep trying. I rejected that as I had been trying for 5 minutes over and over with no success. I have since been trying, and it isn't working. Then, I was told it is because I am staying on ineligible resale points. I explained that I am an eligible member with another contract, and how I am staying onsite should have no bearing on this. There are people staying on cash reservations aka no points at all, and they can book. I am now on hold for a supervisor...for over 30 minutes. This is just infuriating. Why is everything so difficult with them? Yes, I bought some resale points post 2016. Who cares?!? I am still an eligible member with my other contract! The fact that she had such an attitude about my resale points really pissed me off.