ehagerty
DIS Veteran
- Joined
- Jul 16, 2001
- Messages
- 2,099
*** View on a Quiet Morning from BW to YC ***
DS14s wants to know what it would take to live in a 2 bedroom villa at the Boardwalk for the rest of his life. This is where he wants to live. Forever. He likes the décor, fitness room, pool, boardwalk, entertainment, restaurants, and walking to Epcot and MGM.
The rest of us like it as well, although perhaps not as ardently as he. We commenced this section of the trip in a 2 bedroom (2034 / 2032), which allowed for the right number of beds, configured by gender, relationships, etc. We didnt really use the kitchen at least no more than we used the studio kitchens at WLV, but always appreciate the convenience of in-room laundry and the whirlpool tub. Once 5 people left, we consolidated into the studio (2034) lock-off for the last two nights.
*** Mickey Topiary on the Boardwalk ***
I have not been able to figure out much of the connection between the music they play at the pool and on the telephone and the BW theme. Seems kind of modern/trendy rather than 19th Century midway, a tad dissonant ..
BW lobby is notable for a couple of customer service points that seemed a cut above:
1. Bell services is always looking to entertain kids / guests, by handing out balloon toys (swords) or kidding around. They also look like they are having fun with each other, even when they are just chatting. This enhances the fun atmosphere of the place.
2. Check-in Queue Master I dont know if they always do this, but the few times I was in line, there was what I call the Queue Master standing at the front of the check-in line. He was chatting with guests in line, directing traffic, etc. He made it look casual, but it distracted us from the fact that we were waiting in line and he seemed to do a good job of asking why were in line and looking for opportunities to direct people more efficiently for example, if you really needed guest services, or a quick answer to a question, he expedited it rather than having you wait behind someone who was checking in and needed the standard 10-15 of attention. Good Idea. Good Experience.
I do have DVC member feedback, which I will eventually migrate to the DVC thread, as well as member site on disney.go regarding standard rooms vs rooms-with-a-view. First, let me say that I paid extra points for a view. I forgot to ask for Boardwalk view initially, so I was guaranteed a non-Boardwalk view and waitlisted for a Boardwalk view. The other 2 times we stayed here (prior years, August), we were directly over the Wyland gallery kind of a Boardwalk view.
I was prepared NOT to have a Boardwalk view, but I was not prepared to pay an 31 extra points to have a view of a trees. I dont mind looking at trees. I got kind of used to it at OKW as the landscaping matured and learned to ask for 3rd floor if I really wanted to have a view. I just dont like PAYING for a view, without GETTING a view.
So here is my suggestion to the DVC for the Boardwalk. Evaluate the view from each room, every year. It should only take 5 minutes per room. It could even be an annual housekeeping task. Have criteria for what constitutes a view and assess whether each room meets the criteria. When in doubt, err on the side of conservatism and declare that the room is not view-worthy and re-categorize it as a room-without-a-view. The DVC has obviously been able to re-program BWV reservations to have the "view" designation capability, surely the computer can been programmed to know that a studio without a view combined with a one-bedroom with a view constitutes a 2 bedroom with a view, yada, yada . Call me if you want me to write the project definition and programming specifications. Start with the second floor rooms many no longer clear the tree line. I think that, if someone had paid for a non-view room and received my room, they would have been happy just to not be looking at the parking lot, like I was with the POFQ and RPR room assignment. As it is, I would like my points back. Oh, Hertz, can you help me? (See Part #5 for inside reference).
