Missing Photos

[BudgieMama]

I'm sure someone will have the info.

We're missing a couple of ride photos from our Memory Maker (both from the same ride on the same morning). I know there's a way to contact them to ask them to look, but when I click the contact us page from the Photo Pass website, I get an error page with Goofy on. Does anyone know the email address I need to contact them on please?

Many thanks,
Clare

 

[erionm]

Try: disneyphotopass_support@disneyworld.com

 

[BudgieMama]

Thank you @erionm

 

[tobikaye]

I do not know of an email address, but the phone number is (407) 560-4300.

There is also a site to fill out the form and send to them: https://mydisneyphotopass.disney.go.com/help-and-support/lost-media

 

[BudgieMama]

I do not know of an email address, but the phone number is (407) 560-4300.

There is also a site to fill out the form and send to them: https://mydisneyphotopass.disney.go.com/help-and-support/lost-media

Thank you- as I'm in the UK, avoiding expensive overseas calls is a preference, and that link just gives me the same missing page holder with Goofy on I was getting from the "Contact Us" link there too! Someone has clearly left Goofy in charge of managing the pages at the moment!!

 

[tobikaye]

It might have something to do with you being in the UK since I do not get the Goofy. I am glad another poster had the email address for you.