I've been a member of milesource for more than 2yrs now. I'm happy to say that I've ALWAYS received my gc's........but it has taken a long time for all of them. I've always had to email them over and over again. Dh cashed out over a month ago and still hasn't heard anything from milesource (no confirmation email). Have you tried to email them since before Christmas? I'm starting to wonder if it's worth continuing too. I'm still clicking for now, but if dh doesn't hear anything soon, I may give up on this one too. Let us know if you hear anything. Good luck!