Wow, you folks are lucky. I Booked VWL in April for a December stay and was told in August (by letter) there would be extensive construction. at VWL. Trails closed, quiet pool dug out, trees cleared the beach closed, marina closed and fences everwhere, I called the Disney Recovery people who sent me a letter and asked to be moved, I gave them 3 first choice resorts and 2 second choice resorts. No they said, nothing available. I called them daily, no return calls. I waitlisted the GF, it did not come through. I was on the
DVC booking site daily for months. We went in December or we would lose our vacation time and airfare. We had an awful time. We are not much for parks, DH has a reconstructed foot, screws and plates. It swells when he walks a mile or two and if he continues to walk it really swells and he is very uncomfortable. Disney did not reduce our points, only offered fast passes and a park pass for my hubby. He does not really go to the parks due to his foot. However the noise was awful and we wanted to enjoy some Florida sunshine so we went to the parks. The parks were crowded. After standing in line for a looong time we finally got our fast food. We ate our dinner over a trash can as there was no place to sit.
We had a horrible vacation. We could not go to the main pool, too busy and noisy. No quiet pool, they dug it out itwas a dirt hole in the ground. While we were at VWL there were Power Saws and big equipment working all day. I actually sat in the room and cried. I have asked Disney to return our points. They won't talk to us. They say they are a financial institution and cannot discuss our stay over the internet. I can't call them as I cannot make personal phone calls at work.
Has anyone else had Disney say they will not communicate via emai? I will post their email to me.
