Member Services phone #

[dudleydog]

Need the 800#, just closed on a resale and need to call MS to see if we are in the system. Thanks!

 

[Chuck S]

It is against board policy to post the 800 number, as this is not a DVC Members only forum. The toll number is 407-566-3800.

If you "just closed" on a resale, chances are it will be a week, maybe two, before you are in the system and able to make reservations.

Welcome to the DVC, you'll have many years of magical vacations.

 

[schwenksvillemouse]

Curious - Why would it be against policy to post the 800 number, but not the toll number?

 

[MdmMim]

Curious - Why would it be against policy to post the 800 number, but not the toll number?

Because members pay for the 800 number.

 

[dudleydog]

I don't think it is a big deal, if a non member calls the 800#, they aren't going to get any help!

 

[Chuck S]

I don't think it is a big deal, if a non member calls the 800#, they aren't going to get any help!

Whether you agree or not, it is currently the board policy. Each call to the 800 line is charged by the minute, if a non-member calls, and is on hold for 5 minutes before they are told no-one will help them, members still pay for the call and the CM time to tell them they won't be helped.

 

[dudleydog]

No worries, I called WDW and they gave it to me. Thanks though.