Member Services and the DVC Member Site

[WDWLVR]

Called this morning to cancel a two night stay at Boardwalk in October and make a reservation for a one night stay at Hilton Head. It was so easy to look it all up online and have the information in front of me when I called. The MS agent I got was very friendly and helpful. I just looked at the Member site again and all my new info is there and everything balances out. Very nice. Great job DVC!

 

[bobbiwoz]

I think the web site with all it can do is a big plus. We made a ressie from Florida last week, so I didn't have all in the information with me, and I just took down the ressie number and number of points. Also, a wait list came through last week in our absence as well.

So, last night I took out my notes, went to the web site, checked all of the points in each little contract (we are up to .9!) and it all worked.

Good for you too!

Bobbi

 

[bobbiwoz]

We've met the OP on one of the MCs, so I posted also to express gladness that things are going her way!

Bobbi

 

[Scratch42]

I love Member Services!

They always remind me that I want a Non-Smoking Unit!

And the last time I had to make a ressie, he was so patient and helpful in getting a ressie with what little points I had left!

Have Fun!

One Day I will make it to HH! and Vero!

j