My family of 8 is headed to Disney via Amtrak. We are schedule to exit at Kissimmee and I have arranged a Mears luxury van for transportation to our resort. But tonight I have read a lot and I mean a lot of negative reviews about Mears on Google. Any insight to calm my nerves? Is the taxi division separate from the chauffeur service? I don't want to start of our long awaited trip on the wrong foot. 
I have begun to look for alternatives like Tiffany Towncars which has had many positive reviews on this site.

I have begun to look for alternatives like Tiffany Towncars which has had many positive reviews on this site.