MDX FP+ availability - website vs mobile app discrepancies

[sdlinst]

Anyone else notice any discrepancies between the MDX website and mobile app for FP+ availability?

For example: I have a FP booked for NRJ. When trying to modify that FP for our group, the website will show two other time slots available (2:40 and 3:05). Checking the mobile app (less than a minute later) it will show no other available times for NRJ. I called Disney's "Internet Help Desk" twice and both CM's I spoke with emphasized that for all pre-planning the website is best as it's a 'live system' and the mobile app is best when in the parks. If I were in the parks wanting to try and modify a FP, I would be pretty frustrated to discover the mobile app is not a reliable source for up-to-date FP+ availability.

What is even more interesting is if i clear my browser cache (which forces me to login to the MDX website again) - those two times previously listed (just moments ago) will not be there. However, if i refresh the webpage, those two results have been showing back up, usually within a few minutes and several refreshes. (I have tried this from multiple computers at work and home and get the same results)

Just curious if anyone else has any insight in to why the results would be inconsistent or had trouble with results being cached.

 

[Maggie'sMom]

Anyone else notice any discrepancies between the MDX website and mobile app for FP+ availability?

For example: I have a FP booked for NRJ. When trying to modify that FP for our group, the website will show two other time slots available (2:40 and 3:05). Checking the mobile app (less than a minute later) it will show no other available times for NRJ. I called Disney's "Internet Help Desk" twice and both CM's I spoke with emphasized that for all pre-planning the website is best as it's a 'live system' and the mobile app is best when in the parks. If I were in the parks wanting to try and modify a FP, I would be pretty frustrated to discover the mobile app is not a reliable source for up-to-date FP+ availability.

What is even more interesting is if i clear my browser cache (which forces me to login to the MDX website again) - those two times previously listed (just moments ago) will not be there. However, if i refresh the webpage, those two results have been showing back up, usually within a few minutes and several refreshes. (I have tried this from multiple computers at work and home and get the same results)

Just curious if anyone else has any insight in to why the results would be inconsistent or had trouble with results being cached.

The MDE app is glitchy and definitely doesn't show all available FP+ consistently. You have to play around with it a bit. When I was there last week, sometimes no fastpasses would show for a ride, I'd exit the app, immediately reopen it and try again and suddenly there would be fastpasses at a whole bunch of times. I'd check the app and no FP+ available for a certain ride if I checked that I wanted times in the afternoon, but if I'd check a specific time, say 2:00, then fastpasses would be available and they'd show up for multiple times. Once, I was checking for a FP+ for 2 and nothing was available. I went back and tried for 1, thinking I might be able to get 2 fastpasses with overlapping times. I found 1 fastpass available for 7:30-8:30 and grabbed it. Then I went back to try for a second and a fastpass came up with the exact same 7:30-8:30 time slot.

I have no insight as to why this happens other than the standard answer of "Disney's IT sucks."