That's definitely different! I am pretty sure it was Mayflower we used (can't remember as it was awhile ago! I KNOW it was one of the people we called! Every company came out though for an estimate). We were LITERALLY moving one street over from where we live. We just had lots of heavy furniture that we didn't want to move ourselves. The guy came out and did a walk-through, gave us an estimate of time. I really liked how they did it. In our case, they gave us an estimate of time but told us they don't tell the actual movers the estimate of time because in their experience, the movers will then take however much time is allotted. For example, they may give an estimate of 6 hours & if the movers knew that...they would MAKE it last 6 hours no matter if it really could have been done in 4. I think our min. was 1 hour and we paid for actual hours. We had a bizarre situation in there as there was lag time between the closings. We knew we would have to pay for the time the guys were basically sitting around doing nothing. If I had known how fast they were going to actually be during the move, I would have had them actually take everything! They were very fast & efficient. We had moved a bunch of small boxes over ahead of time.
They earned their pay though, as we had a refrigerator that needed to go in the basement and after DH taking the railing off and much manuvering they got that refrigerator down there!