I understand both points here, but I still feel those of us who are traveling within the next few weeks have every right to be frustrated with Disney's handling of this matter. As others have said, not everyone is fortunate enough to visit Disney often enough to not be disappointed when they're not able to see things they'd hoped to. Myself, it's been 6 years since my last Disney visit, and the way things are going, there's no guarantee that it won't be another 6 years before my next one. Victims of of our expectations? Probably. But try explaining that to a 4 year old who had her heart set on seeing the "light parade".
And, as far as the question of whether I'd expect it from another business....the answer is yes, and I've seen the compensations happen. I'm from CT, and a frequent visitor of NYC. After 9/11, the city was begging people to come and visit. They didn't stop producing Broadway shows or shut down restaurants and shops - they encouraged people to visit. They offered steep ticket discounts, free meals, coupons, hotel resort upgrades - many different things to bring tourists back to the Big Apple. Hotels were thankful to the people who had held their reservations, despite the state of the city, and restaurant owners were known to provide a drink or two on the house, just to say "thanks for sticking with us".
(Yeah, I know....New Yorkers are well known for their heart and hospitality, and we can't expect that from all big businesses.

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DisneyFan79: Thanks for the heads up on the discounted rate - unfortunately, when I called up to request it, the total balance came to be even more than my original balance, and the reservationist suggested that I may not be able to take advantage of it because my reservation was already paid off. But yes, thank you anyway - I hope someone else can get the deal!!
And just to end this with a somewhat humorous "apples and oranges" comparison: If I had made reservations at a restaurant and ordered a fancy steak dinner only to be served a hamburger because business was slow, I think I'd be a bit miffed if I had to still pay the sirloin price. Would the burger curb my apetite? Most likely. Should I be happy that I'm not starving in a third-world country? Of course. But it doesn't make me any happier about not getting the steak.
