They have always delivered ours with no problem. The biggest problem we face is at the airport checking it in as luggage. Depending on the airline, they may give you a hard time with the dimensions. Check out the maximum sizes allowed by your airline. Airtran gave us a break and let it go. Southwest has us sign a Release in case any damage happens. However, let me tell you, it's totally awesome to have the jogger in Disney. We normally stay at resorts where we don't have to load buses, though. It's heavenly to be at a park late at night and be able to let the kids fall asleep in the jogger and we can just walk back to the resort, or boat back, or monorail back.