Lunch with Imagineer ??

[dishguy1977]

I sent off an email to Disney through the website stating the problem, and also that if it IS on the dining plan, they need to update the dining brochures and their cast member training, and if it isn't, they need to fix the website. I checked all the dining plans (Disney Dining, Premium, and Platinum), and it's not stated on any of them as either a dining experience or a tour.

Let's see what they say.

Did you ever get a response from Disney? They haven't responded to my email...

 

[book_junkie]

Just the generic waiting one, but I'm betting it'll show up in the next few days.

 

[book_junkie]

Heya-
Sorry it's been so long, I had some things come up... BUT, I got an answer from Disney:

Hello Christie,

Thank you for contacting the Walt Disney World Resort.

We greatly appreciate the time you took to contact us and are sorry for any misinformation with online Dining Reservation bookings. Please be assured your comments have been shared with various areas of our Online Team.

I have checked with our dining agents and the Lunch or Dinner with an Imagineer experiences are not covered on any of the Dining Plans or Experiences. Guests should not be receiving confirmations online that state that they can use table service credits for this experience.

Again, thank you for sharing your thoughts and observations with us.

Sincerely,

Eric Davidson

Walt Disney Parks and Resorts Online

*******************************************************

NOW, how far this goes is anyone's guess... Considering we've been complaining that they haven't released the dinner shows for online booking past October 16 even though it's considerably past the 180 day mark...