TravelinGal
DIS Veteran
- Joined
- Feb 9, 2003
This post is two fold -
first just to share good information
second to try and find the person who I was PM'ing about this owner.
(This other DIS'er is renting from the same owner next April - hope you see this - I'm sorry I lost your name! Home owner is Karen S in New York.)
We just got back last Sunday and I wanted to tell you how lovely the rental house we stayed in was!
This is the rental I am discussing below:
http://www.vrbo.com/74118
There were a few glitches, but those were related to the management company. Karen said she is going with a new company when this contract is up.
The home was clean and nicely furnished. Everything was as promised between the owners and myself.
The two problems we had were
1) the management company had removed HER pack n play (because they rent them out for more $ when booking through them instead of through the owner) - and when they brought me one (day 2) it was filthy (not the brand new one she had personally put in the home just 2 weeks prior). Had to call again and get a clean one. Karen was very helpful with this.
2) pool heat was not turned on. got that on, but they still didn't turn on the spa heat. That was done on day 3 (of a 10 day trip). Again, Karen was very helpful in dealing with the local management company.
My warning is to watch out for Fanfair Properties management company. They were the cause of the problems, not the home owner. Although, when we needed the brand new highchair put together, the man who came over to assemble it was very courteous and friendly. And the home was clean/well cared for, so I'd almost wager that the management of the management company is more to blame than the workers. (just thinking "out loud")
Anyway - we would gladly rent from them again.
first just to share good information
second to try and find the person who I was PM'ing about this owner.
(This other DIS'er is renting from the same owner next April - hope you see this - I'm sorry I lost your name! Home owner is Karen S in New York.)
We just got back last Sunday and I wanted to tell you how lovely the rental house we stayed in was!
This is the rental I am discussing below:
http://www.vrbo.com/74118
There were a few glitches, but those were related to the management company. Karen said she is going with a new company when this contract is up.
The home was clean and nicely furnished. Everything was as promised between the owners and myself.
The two problems we had were
1) the management company had removed HER pack n play (because they rent them out for more $ when booking through them instead of through the owner) - and when they brought me one (day 2) it was filthy (not the brand new one she had personally put in the home just 2 weeks prior). Had to call again and get a clean one. Karen was very helpful with this.
2) pool heat was not turned on. got that on, but they still didn't turn on the spa heat. That was done on day 3 (of a 10 day trip). Again, Karen was very helpful in dealing with the local management company.
My warning is to watch out for Fanfair Properties management company. They were the cause of the problems, not the home owner. Although, when we needed the brand new highchair put together, the man who came over to assemble it was very courteous and friendly. And the home was clean/well cared for, so I'd almost wager that the management of the management company is more to blame than the workers. (just thinking "out loud")
Anyway - we would gladly rent from them again.
