We loved the pool, room, location - pretty much everything! Only had a few concerns:
Check-in: It took almost 1 hour on Wed. morn (July 13) - way too long! Not enough CMs working at all! Much different than cash resorts where I've never waited longer than 10 mins. despite very long lines at resorts such as AKL & Caribbean Beach.
Door lock broke: Had a major problem with our lock - couldn't get into our rooms one night at 10:30 while carrying my 31lb. DD2. Had to go back in car, drive to Carriage house and have CM drive over to let us in. Next morning we had a major miscommunication regarding the engineer coming to fix it (we lost 2.5 hours waiting for him) - resort sent us Mickey balloons, signed card, golden Mickey ears and SSR metal paperweight for our trouble - very nice surprise indeed!
Artist Palette - Didn't care for it as the food selections leave something to be desired, can't wait until they add a restaurant!
Housekeeping - Our room wasn't ready until 4:00 pm Wed. afternoon, yet housekeeping was knocking on our door early Sat. morn for a full clean since they are scheduled for day 4. They need to reschedule the housecleaning schedule in our opinion as trash/towel service should come first for those of us staying more than 10 days, with a full clean sometime in between. We didn't care for sleeping on the same sheets for more than 8 nights (used extra sheets on pull-out bed). Didn't think we could ask for more sheets without being charged, and didn't know if we were allowed to wash the sheets. With three of us sleeping in one bed (DH, DD2 & me), clean sheets would have been nice.
Basically, we had a fabulous trip. The resort is lovely! We had great fun talking with a CM who also showed us where the Caroussel & Grandstand buildings are going (we actually watched them digging last week!), with a racetrack themed pool and possible restaurant. He said the restaurant is the hardest thing to work out the details for, but he said it's coming soon!
Would be glad to answer any questions as we were there for 12 days and loved every minute of it - my DH is already busy planning our next trip (I've created a DVC monster!)
Tiger
Check-in: It took almost 1 hour on Wed. morn (July 13) - way too long! Not enough CMs working at all! Much different than cash resorts where I've never waited longer than 10 mins. despite very long lines at resorts such as AKL & Caribbean Beach.
Door lock broke: Had a major problem with our lock - couldn't get into our rooms one night at 10:30 while carrying my 31lb. DD2. Had to go back in car, drive to Carriage house and have CM drive over to let us in. Next morning we had a major miscommunication regarding the engineer coming to fix it (we lost 2.5 hours waiting for him) - resort sent us Mickey balloons, signed card, golden Mickey ears and SSR metal paperweight for our trouble - very nice surprise indeed!
Artist Palette - Didn't care for it as the food selections leave something to be desired, can't wait until they add a restaurant!
Housekeeping - Our room wasn't ready until 4:00 pm Wed. afternoon, yet housekeeping was knocking on our door early Sat. morn for a full clean since they are scheduled for day 4. They need to reschedule the housecleaning schedule in our opinion as trash/towel service should come first for those of us staying more than 10 days, with a full clean sometime in between. We didn't care for sleeping on the same sheets for more than 8 nights (used extra sheets on pull-out bed). Didn't think we could ask for more sheets without being charged, and didn't know if we were allowed to wash the sheets. With three of us sleeping in one bed (DH, DD2 & me), clean sheets would have been nice.
Basically, we had a fabulous trip. The resort is lovely! We had great fun talking with a CM who also showed us where the Caroussel & Grandstand buildings are going (we actually watched them digging last week!), with a racetrack themed pool and possible restaurant. He said the restaurant is the hardest thing to work out the details for, but he said it's coming soon!
Would be glad to answer any questions as we were there for 12 days and loved every minute of it - my DH is already busy planning our next trip (I've created a DVC monster!)
Tiger
