Lost luggage!

[Pidge]

We checked our luggage and picked up boarding passes right as we got off the ship with the US Air folks. That's the last we saw of my DH's bag. (I did remember to take off the "Disney Wonder" aqua tags so the bag wouldn't go cruising without us, but it still hasn't turned up.) So has anyone else been down this road and what's the next step for us? Thankfully DH had nothing but clothes in his bag, but never having been in this situation, I don't know how to proceed. Can anyone share their experience? Thanks!

Pidge

 

[mmouse37]

I never have had a lost bag...but I would think it now must be followed up with US air, not DCL since US Air took possession of it. I would keep calling the airline to find out about the bag.

If it does not turn up in a few days call DCL and see.....maybe it somehow got put back on the ship, but I doubt it.

 

[belleandthebeast]

US Air should have advised you to make a claim at the airport. The same thing happened to us and they delivered the bag to our front door the next day. We did make a claim, I think that's why we got our bag back so quick.

Of course, a friend of mine flew direct from Philadlephia to Phoenix and they lost her bag. How do you loose luggage on a direct flight? Still puzzles me. Anyhow, they found her bag, something like 6 months later. Most of it's contents were missing.

 

[daisy112878]

I don't know if this is how USAir works but with Delta you fill out a claims form. If they don't find it withint a certain amount of time they give you the value of the suitcase and contents. My dad has had his suitcase and a briefcase lost several times over the 20 something years he's been flying for business. Usually they will find it but if not they will give you money for the value.

I would start calling USAir and find out exactly what needs to be done. ANd if you have to keep calling them until it gets resolved.

 

[Pidge]

Thanks! Actually I neglected to mention USAir did have us go to a desk and report the baggage as missing. We had a phone call the next day from a USAir rep asking for more information, he wanted to know if we checked the bag at the airport, but we told him we checked it at the port. He said sometimes cruise lines put the baggage on the wrong flights but he would continue to check. No word since then. I'm not holding out much hope that everything in the bag will be returned if we do see it again. Gosh, someone is probably wearing my new DCL t-shirt!! Looks like I'll have to venture back and buy another.

Pidge

 

[glindamood]

I had a lost bag about a month ago and it was not Northwest's fault. As I was walking toward baggage claim I saw a couple walking out and thought to myself that she was rolling a bag that looked very similar to mine. I was in such shock when I got to the claim area that our flight's bags were coming out that I didn't give her another thought. My bag didn't come through, I filed a claim and went home. Next evening I got a call from a lady saying she had my bag! It isn't always the airline that misplaces your bag. She took it back to the airport and it was delivered to me the following day.

 

[DisneyElf]

On my very first flight to CA -- direct from JFK to LAX -- American lost my bag for 3 days and delivered to the hotel room, after it had a brief vacation in Myrtle Beach SC

Also - in Sept. of 2001 - US Air -- another passenger wasn't as careful with their liquid items and it spilled all over my brand new suitcase. Since we were in a hurry to get to our hotel I stopped by US Air - quickly filed a report - and they said to stop in on my way back. We flew back to NY on 9/08/01 -- stopped by US Air - they said come back to the airport with the suitcase empty and they would arrange a replacement. Needless to say - due to the days that followed 9/11 -- I never did - and ended finally tossing the suitcase in the garbage.

A trick we learned from a friend -- get the stencils & fabric paint from a craft store & decorate your suitcases. Ours have a castle , paw prints etc. on them. Nobody is going to wheel ours away by accident!

 

[crisi]

We lost ours, too.

Got off the ship. Went to pick up luggage. One, two, three, four bags, but the fifth was missing! Filed a claim with DCL, they said if they found it they'd put it on our plane (Northwest). Didn't get paged at the airport (which we were told was a possibility). Waited for all the luggage to come off at home (it might have made the plane). Got home and had a phone call from Delta, our bag had been claimed at the DCL terminal by someone else (one of those black roller bags everyone has), and was in Terra Haute, where she discovered the bag she claimed wasn't hers! Delta was great at getting it back to us - well the baggage people were, the lost luggage people couldn't figure out how to track it as we didn't have a Delta flight number.

 

[TootyJane]

....Of course, a friend of mine flew direct from Philadlephia to Phoenix and they lost her bag. How do you loose luggage on a direct flight? Still puzzles me. Anyhow, they found her bag, something like 6 months later. Most of it's contents were missing.

Very easy to lose luggage on a direct flight. This happened to my Mom. We were going to Boise (BOI) and the baggage handler put the Boston (BOS) tag on her bag. She got her bag in Boise 3 days later. HTH

 

[mommasita]

Lost Luggage is a common occurence with airlines. It is a hassle, and a headache, but with that many people flying, and that many bags, it is bound to happen.

You should have filled out a report immediately. It's called a BIR (baggage irregularity report). It then goes in the worldwide system, which tracks your bags throughout the world, by the tracking number that is on the back...You should contact US AIR Immediately. The quicker the better. Every airport that finds a bag, enters it into this system, making it quicker to find your lost bag....

Hope that helped.....

 

[kmr444]

11 more days until Magic Eastern!

Just been pondering what might happen if one of our check-in's were to go missing and not make it onto the ship?? How far would United go to get the bags to us if we already left port? I'm thinking we should divide all the clothes we intend to take and put equal amounts in each check in. Paranoia???????

 

[TheWog]

11 more days until Magic Eastern!

Just been pondering what might happen if one of our check-in's were to go missing and not make it onto the ship?? How far would United go to get the bags to us if we already left port? I'm thinking we should divide all the clothes we intend to take and put equal amounts in each check in. Paranoia???????

no, good thinking. They will usually try to get it to you at the next port if you let them know where that will be. At St. Maarten there was plenty of luggage (as well as passengers) waiting to board as we were docking in the morning.

 

[scrapperjill]

Haven't lost any luggage...thank goodness..but I have a couple of tips to share..all of which you may already know about...but here is goes.

1. We made bright red and orange "poof" balls out of yarn and tied to all of our bags..made them VERY easy to spot and hard for someone to grab by mistake.

2. Mix your items in the suitcases...if your traveling with a companion..but half of your items in each bag...that way if one should get lost everyone will have something to wear.

3. Don't be late when checking in at the airport. It is said that a great deal of lost/misplaced luggage could be avoided if people were not rushing to catch flights. It's when people are in a hurry to make it to the plane in time and eveyone is rushed to check-in, tag the baggage...and to get it loaded to the right plane in time...that mistakes are made and baggage is taged incorrectly or loaded onto the wrong plane.
With that I thing having connecting flights that are two close together could cause problmes also.

Just my 2 cents worth.

 

[dletz]

My mother never had 1 suitcase per person. When traveling by car it was easier because we would only bring one suitcase in instead of all. When traveling by plane if one got lost everyone would have clothes. My sis used to be so paranoind she would pack every single piece of underwear in her carry on so she didn't have to do without.

My sis was on an Alaskan cruise, and there was some problem. I think there was a late flight and most of the luggage didn't make it on the plane or something. The cruise waited for the passengers but not the luggage, it arrived in the middle of the night by another ship.

 

[jillane88]

Of course, a friend of mine flew direct from Philadlephia to Phoenix and they lost her bag. How do you loose luggage on a direct flight? Still puzzles me.

Well, as to how luggage gets lost on a direct flight - I have an idea....
We flew home yesterday from a quick trip to CA. As we were waiting for our flight, we saw a luggage truck spill a bag while he was whipping around a corner trying to get the luggage from the plane to the terminal. The bag sat there on the ground for a long time. We went and told someone since we wittnessed the whole thing. I was shocked at how long it took someone to retrieve it.

Heather
5/6/06 Western

 

[thegales]

We had a phone call the next day from a USAir rep asking for more information, he wanted to know if we checked the bag at the airport, but we told him we checked it at the port. He said sometimes cruise lines put the baggage on the wrong flights but he would continue to check.

um, the cruise lines don't put baggage on the planes, the airlines do.

 

[jlima]

The person at the port ticketed our bags to Dallas instead of through to Las Vegas and I had to ask him to fix it; all 8 tags came off and he had to re-write them. While he was doing that a second person started putting someone else's tags on our bags. By the time I raised my voice & said, no those are mine he had three of them tagged to God knows where. I watched both of them like a hawk until the wrong tags were off, the correct ones were on and all 8 pieces were in the truck. One bag was missing when we got home; Delta delivered it to our home the next day. But that doesn't surprise me; every time I change planes in Dallas I have luggage that doesn't make its connection. I suppose their logic is as long as it's on a flight, not necessarily your flight, it's OK . . . but that's ridiculous.