Lost half our BOG reservation thanks to MDE

[StuckInKS]

After much searching, I was able to secure two different BOG dinner reservations on 5/21 @ 9:10pm. I didn't like that we'd miss Wishes, so I've continued searching for earlier reservations during our trip. If we found one, great! if not, we'd see Wishes another night. So tonight a reservation for 4 popped up at 8:20pm. I figured I'd grab it and try to get another, but if we had to we'd split up for the meal and hope we'd dine together a bit if they could seat the second party early. Of course, MDE wanted me to cancel my old reservation, so I did, thinking that we definitely had the new reservation. It also wanted me to update my CC info, so I did. Click submit and got "Sorry for the paws" Tried to get my old reservation back, but nope it was gone too. So now we only have one reservation for 4 people. I don't know what Disney's problem is with technology. Why is their stuff always so subpar? With all of the money they have a geniuses they could hire, they should have a system in place that only cancels out the old reservation after the new one has been confirmed. Its incredibly infuriating. So I guess its back to searching 789,525,873 times a day to try and secure another BOG reservation

 

[srferson]

I'd suggest keeping an eye out for your lost reservation coming back online. I feel like I've seen people mention that once it's cancelled, it takes a little time to show as available again.

I could be misremembering and I haven't dealt with it myself, so take it with as few grains of salt as you'd like, but I feel like I've read that, so wanted to mention it.

Good luck getting something you're happy with!

 

[StuckInKS]

Thanks for the suggestion! Decided to go back and check one more time (cause I checked like a mad woman for about 30 minutes after) and the 8:20 was there! I guess the 9:10 might still be floating around if anyone is looking for that date!!

 

[burne99]

In that situation, they usually show up 60 minutes later. The paws situation is ridiculous, they know about the issue but can't fix it. I say can't, because if they could, they would and they wouldn't be inundated with complaints about it.

 

[ABolte]

Try the reservation finder on touring plans.com. It's been so helpful for us. We booked only 1 month ahead of our trip and I have prime seating times for BOG, Cali Grill, Narcooses, Ohana, GF tea, Sci Fi and others. We even found a CRT!