I can't say that this will be a completely positive review, but here are my comments from our visit last month:
We arrived at the Animal Kingdom Rainforest Cafe around 12:00 -- lunch rush time. It was insanely crowded at the check-in podium, and they were telling everyone -- even those with reservations -- that the wait was about an hour. I showed my Rainforest Cafe Safari card, and they told me that we'd be seated next. Boy, did I get some dirty looks; hey, don't hate me because I did my homework. We were seated about 10 minutes later. The wait wasn't bad because my girls loved looking through the store.
Once we were seated, we were amazed to see that an entire back room was completely empty! They had people waiting! It was way too big to be saved for a party group. Perhaps they can't get enough staff to wait the tables. I don't know, but I would have been pretty mad if I'd waited an hour only to see an entire empty room.
The atmosphere was great. Rather dark, but so many details. We sat near the gorillas and the fish tank -- just wonderful! My girls kept saying, "Oh, I just noticed . . . " The girls were thrilled when the "animals" moved. Loads of fun.
Our waiter was adequate. He wasn't setting any land speed records, but he also didn't ignore us.
The food was good, but not superb. I had a fancy salad (good, plenty of chicken), hubby had a burger (good), 9 year old daughter had pizza (didn't like the unusual cheese -- she's picky), and 6 year old daughter had mac-and-cheese (ate every crumb). Portions were large, and entree prices were fairly high but not outrageous. I wish I'd paid attention to the soda prices: kids' sodas were 2.49 each! They came in a "souvenier cup" -- same type of cheap-o plastic cups that Pizza Hut, Red Lobster, etc. give out for free! I think they really push sodas on the kids (profit margin must be huge); I realized later that the waiter'd asked the kids what they wanted to drink -- completely by-passing me. Next time I'll explain to the kiddos that we're drinking water.
Will we return to the Rainforest Cafe? Sure -- we loved the atmospherere and liked the food. However, it isn't an absolute must-visit place.