Locked iPod touch

[jordansmomma]

My son forgot his passcode & now his iPod is locked. He was supposed to wait for me to put the passcode in so this wouldn't happen. But is there anything else to do besides restoring it? It isn't wanting to download the program.

 

[MainStreetMomma]

My son forgot his passcode & now his iPod is locked. He was supposed to wait for me to put the passcode in so this wouldn't happen. But is there anything else to do besides restoring it? It isn't wanting to download the program.

This has not happened to me but the best thing I can tell you to do is make an appointment at your local Genius Bar at the Apple Store near you. If you do not have an Apple Store near you, call Apple directly.

 

[mickilee]

this worked for me.

enabling hidden folders brought up a new folder: iPod_Control. Inside this folder was another named Device, and inside this was a file named _locked. Opening up this file in Notepad, I found a bunch of symbols, I assume this was an encrypted password. I simply deleted the file, and the iPod was unlocked! This worked for me, but after further research, I found out that the fix for this problem depends on what type of iPod you have. However, the following set of steps should work for everyone.

1) First rename the _locked file to _unlocked. Disconnect the iPod and reset it.

2) If that did not solve the problem, delete all the text inside the aforementioned file. Save it, and then disconnect the iPod and reset it.

3) If that still did not work, delete the file and then disconnect the iPod and reset it.