Greetings. We are live from AKL on day 3 of five of our quick trip. Having a nice time with the family (DW, DD2 and DD7) and have spent most of our time at the MK so far. Tomorrow is Epcot for the Princess breakfast in Norway and Soarin' among other things. I just wanted to post here that this is our first time at the AKL and I have some very specific impressions. Wow on the layout and design of the resort. It is absolutely beautiful. And to have Giraffes and Gazelles and other miscellaneous beasts within spitting distance of our balcony is WAY cool. The only thing about the resort itself that I find a negative is that there aren't enough dining choices -- BOMA was great, but not something I want to do everyday. Food courts are not our thing. The other restaurant has been booked solid. Would love to see a Beaches and Cream type of place.. or Kona Cafe..or just something "in between." The real downside, however (and I don't want to sound like a whiner here but I know some will think I am) is that I have had more negative guest services experiences than at any other resort where I have stayed. Yes, i have had some positive experiences, but the negative experiences stick out because I am just not used to being treated in a way that seems inconsistent with Disney service. The positives: front desk, server and greeters at Boma and at Victoria Falls. The negatives - really just three instances, but memorable -- one specific greeter at Boma who couldn't be bothered, an incredibly rude CM at the gift shop at the hotel who left me speechless as I watched her interact with other guests and the big one for me - the valet parking folks on three separate occasions already. One of them actually asked me last night when I pulled up after a long day of touring -- "What do you want?" I had the tag that showed I had already been there and valeted , along with the white card saying the same. Again, I was speechless and too tired to complain. My point here is that Disney CMs have made me set my sights high so when one person doesn't meet those standards, I notice. When several at one property do so..I see a problem. Really having a nice time overall. Good weather. Fun in the parks (well in the mK so far)...More to come..