Linking CRO and Points Stay

[jekjones1558]

We have booked 2 - 1 bedrooms at OKW for March 27 - Apr. 3. Because we used over 600 points for a family trip to BWV next October, we were forced to pay cash, AP rate, for the Fri. and Sat. nights of our OKW trip. I did ask both MS and CRO to link the ressies at OKW but is there anything else I should do to increase our odds of not having to move? Because we check in and out on Saturdays, we actually have 3 ressies for each OKW room (cash, points, then cash again). This is a surprise gift trip for some very deserving friends and it would be so nice if they did NOT have to go through the hassles of moving. TIA for any advice.

 

[DebbieB]

I discussed this with MS last year when I wanted to do an AP for Friday & Saturday, then points Sunday to Thursday. They said they cannot officially link them but will note both reservations. I ended up keeping the member discount which was about $20 more per night just so I wouldn't have to hassle with it. With the member discount you don't have to go back to the front desk to checkout and back in, they guarantee the same room. With an AP rate you do have to go back to the front desk plus there is no guarantee.

This year I have Sun-Thurs on points and just booked an AP res for Friday night, again about $20 less. I figured that it would be very unlikely we would have to move for a Friday night when we were already in the room for 5 nights plus it would give us housekeeping on Friday. I asked CRO to note it plus I sent an e-mail last night to MS to note it on our points res. I will remind them at check-in.

 

[jekjones1558]

Thanks, DebbieB. I will try the e-mail to MS as well. I did consider the MS rate, but it was a greater difference than $20 (can't remember the exact amount) and it was for 4 separate nights. Also, I had never done this before so I was really ignorant of the differences between linking MS cash and CRO cash. I guess that now I will just have to hope that pixie dust follows our friends. (They do SO MUCH for others!)