Leave in 7 days still no Magical Express

[LMO429]

What would happen if I never get the booklet or tickets? I have to admit this is frustrating not having the luggage tags yet! ;0( What would I do if i Never receive them how do you use the bus etc?

 

[rwdavis2]

Not to be snarky, but did you call them?

 

[fireman17]

No worries all will be well. As long as you booked with DME you will be okay. If you do not receive your tags you'll have to pick up your luggage at the airport. Once you have your luggage you can proceed to the Magical Express counter and they'll get you to your resort. We were in this same situation a few years back and had no tags but were registered with DME and we had no problems the bus driver will load your bags and unload them at your resort for you.
Now concentrate on having a wonderful Disney World trip....

 

[goofy4tink]

Call DME today. Make sure they have you in their system. There have been times that people thought they had DME reservations, only to call and find that no, they didn't!!!
If you are, in fact, in the system, then you are good to go. You can do one of several things...
1. go to baggage claim and get your bags and then bring them to your bus with you.When you get to the DME checkin area, you will need to go to the counter to get travel vouchers. The bags will go beneath your bus and handed to you when you reach your resort. Then, they can be stored if your room isn't ready.
or..
2. go directly to DME checkin counter. Show them your baggage claim receipts and give a description of the bags. They will send someone to baggage claim to get the bags and get them to your resort. The DME CMs will then print out travel vouchers for you.

As an aside.....if you feel that you have booked DME and you are at the 2 week point prior to travel, and haven't received your DME packet, call them...DME, not Disney. There will still be time to get a new packet sent out. But, if you wait until 10 days, or less, prior to travel, you may not be able to get the packet.

 

[dudspizza]

1-866-599-0951

 

[Sandi]

Call the number Duds provided. This happened to us for our August trip. I called at about the 10 day mark. DME had me in the system and had the date that my ME package was mailed. They didn't want to mail another package -- which was fine with me. They explained the process as goofy4tink did, so we relaxed a little. Then, the ME package arrived a few days before we were to leave. It had the postmark date that ME said it was placed in the mail -- which was more than 2 weeks before it arrived at my house.

Enjoy your trip.