Leapster 2 problems

[pigget74]

Christmas Eve we put the batteries in and it would not work. This was one of our main gifts--looked up online and others had the same problem. Can I return this to the store for a new one or do I have to send back to company. I have all packaging---this was brand new just out of the box. I bought it in November when I got a good deal on it. It really stinks since I got DS 5 games to go with it and now it won't work.

We tried every trick to get it working that was mentioned online and nothing worked. There is a glitch in the system itself. TIA

 

[tadamom]

take it back to the store

 

[WantToGoNow]

Take it back to the store. We got dd6 one for Christmas and it worked great for a few hours - then it started jamming up and wouldn't select what she was choosing. We tried calibrating it but that didn't help. Took it back the next day and got a new one and so far so good.

 

[fortheluvofpooh]

take it back to the store. Good Luck, we had a very easy swap at walmart.

 

[amyj1024]

We did have a similair problem with our original Leapster, but it was after a few months of use. I contacted Leap Frog and they actually replaced it for me free of charge...make sure you register your product with Leap Frog!!

 

[disneyfan123]

We had a problem with our Leapster and as long as you have the receipt and it has not been longer than 90 days you simply call Leapster and they will send a replacement. They will get you to email a picture of your Leapster with a code (they give you) printed in permanent marker on the front of it. On the website it said you do not return it to store, you call them.

 

[ktlm]

As long as you have your receipt, most likely you can just swap it out at the store even though you bought it in November. I bought the Tag Reading system at Toys R US in November for DD for Christmas. When we took it out of the box, the battery compartment was broken. DH took it to Toys R Us tonight and they exchanged it for a new one with no problems. The only issue you might have, is if the store you bought it from is out of Leapster 2s.