I have used L&M many times and have never had a problem. I can't find cheap rates from them on the internet though, I always get cheaper from other rental agencies.
But I take the cheapest rate I cn find to the L&M desk and ask them if they can beat it. They always do, usually giving me between $20 and $50 off.
Last trip I was the only driver because I didn't want to pay the extra per day for the 2nd driver. Of course I hurt my leg and my friend had to go to the airport to get his liscence approved to drive the car. They told him that since I was injured and couldn't drive and had already paid they wouldn't charge him for driving.
I plan on using L&M again in September. Peggie