kudos for jet blue airlines!

[Mommy2PrincessAbby]

I just thought I'd let you all know that I am really impressed with Jet Blue, we don't fly with them often, but have always loved their on-board customer service when we do. I have flights booked with them for October, and have gotten both a phone call and an email from them both times they have tweaked my flight schedule. It has only been 15 minutes departure time tweaks each time--but they have let me know, and kept my seats I chose and everything. Much better than another airline we flew with to Mexico last year that didn't let us know a thing when the flight was cancelled! I always check our flights ressies about once a month anyway after we've booked... and discovered the cancellation myself with about a month to spare. But they should have let me know. And when I called that airline, the 1st person I talked to told me the flight wasn't cancelled!! Long story short, the flight was cancelled and we had to change airlines completely. So Jet Blue gets my kudos today, since they've been right on top of letting me know schedule changes!

 

[DisneyMomma81]

I love JetBlue ~ our flight in to Long Beach this July was bumped by 15 min. ~ I got the call as well.

 

[iKristin]

hmm you don't happen to be leaving on Jetblue on October 18th do you? lol, that's my flight from PDX and I've gotten two changes as well from 7 to 7:15 then to 7:30. I love that Jetblue has called and emailed me both times!!

 

[Lissame]

So glad to hear this, as we're flying JetBlue for the first time in June. Gotta love no baggage fees, but so far we've been informed about a slight time change on the flight--twice when flying another airline our plane has been either canceled or the flight time majorly changed and we were never informed, so this is great!

 

[Mommy2PrincessAbby]

hmm you don't happen to be leaving on Jetblue on October 18th do you? lol, that's my flight from PDX and I've gotten two changes as well from 7 to 7:15 then to 7:30. I love that Jetblue has called and emailed me both times!!

nope, but close!! we are going the 6th of October! Sounds like all their morning departures out of PDX have been bumped up then... 7:30 am isn't bad... I just don't want to go much later than that!

 

[iKristin]

Yeah don't worry they will keep emailing you and calling you until you approve the changes I LOVE it!!