Just wanted to let you know

[disneygirlatheart]

I just wanted to vent a little about the phone operators at Disney today. I was so mad. Here I am spending all this money for a WDW vacation and they don't even want to talk to you. I called to confirm all my dining ressies, to make sure I had correct times and numbers down. Well the first person I talked to transferred me to someone else who then transferred me back to the first person. He hung up on me!! Well I thought the phone just disconnected, so I call back. I get the same person on the phone and they hung up again. What nerve!! Has anyone else had this problem? I will call again tommorrow and hopefully get someone who can help me out. And is not so rude!! Thanks for letting me vent!

 

[jimmiej]

That's too bad. Like you said, just call back tomorrow. Hopefully, you'll have better luck. I'll be doing the same later this week.

 

[SLDL]

Your operator must have had a bad day or something. Hopefully, you'll get someone else tomorrow. I have never spoken to a Disney phone operator that was grouchy...they've always been very friendly! Good luck!

 

[KarlaG4Kids]

Gosh, that is a real bummer. I have had very good luck with the WDW cast members that answer the phones. I have had very helpful and pleasant people! Try again and see if you get a different person (maybe at a different time of day). But be sure to log a complaint also, WDW needs to know for their quality control. Good Luck!

 

[cyjmhill]

Gosh, that is a real bummer. I have had very good luck with the WDW cast members that answer the phones. I have had very helpful and pleasant people! Try again and see if you get a different person (maybe at a different time of day). But be sure to log a complaint also, WDW needs to know for their quality control. Good Luck!

I would let someone at WDW know of your bad experience.