disndatworld
Mouseketeer
- Joined
- Mar 15, 2006
- Messages
- 333
I got a 40% off pin, and was very excited to get some quotes... but at first I didn't book until I talked it over w/ the fam.
After talking w/ the fam, I made another call... the CSO threw me for a loop by telling me I was eligible to convert to a code so I could add dining... well, another reason not to book on that call since I now needed to re-crunch numbers.
We made our decision to book w/ dining and I called to make the ressie... only to find out my code was not valid for the dates the email said... (we were making Dec 07 reservation and the CSO stated it was good thru Jan/Feb 07... Not what the email stated at all... Anyway, I challenged him a bit, he verified the number, and had him dig and he "found" the code. Then he couldn't convert to the code w/ dining which the other CSO stated could be done... to make a long story short. I did finally get the discount w/ dining. The discount was exactly the same amount as the room only discount:
For 12/9 - 12/16 2007
$456.82 discount off 7 nights CSR, standard view, w/ dining & MYW+PH
or / same as
($456.82 discount off 7 nights CSR, standard view (room only)
I thought it was a good deal...
They are very confused. Needless to say, I booked that package. I don't have a problem w/ their promotions to subgroups (I have no idea what the criteria are)... I did not have a code any other visit, and who knows if I'll get one again... but I think they've got to get their act down so that the promotion details are clear, and repeatable between calls... Even the email states the discounts are for value resorts, room rate only. Such an odd way to market such a great product.
Good luck with booking your best vacation everybody!!!! Hope you get a code, AAA rate, free dining or something.
After talking w/ the fam, I made another call... the CSO threw me for a loop by telling me I was eligible to convert to a code so I could add dining... well, another reason not to book on that call since I now needed to re-crunch numbers.
We made our decision to book w/ dining and I called to make the ressie... only to find out my code was not valid for the dates the email said... (we were making Dec 07 reservation and the CSO stated it was good thru Jan/Feb 07... Not what the email stated at all... Anyway, I challenged him a bit, he verified the number, and had him dig and he "found" the code. Then he couldn't convert to the code w/ dining which the other CSO stated could be done... to make a long story short. I did finally get the discount w/ dining. The discount was exactly the same amount as the room only discount:
For 12/9 - 12/16 2007
$456.82 discount off 7 nights CSR, standard view, w/ dining & MYW+PH
or / same as
($456.82 discount off 7 nights CSR, standard view (room only)
I thought it was a good deal...
They are very confused. Needless to say, I booked that package. I don't have a problem w/ their promotions to subgroups (I have no idea what the criteria are)... I did not have a code any other visit, and who knows if I'll get one again... but I think they've got to get their act down so that the promotion details are clear, and repeatable between calls... Even the email states the discounts are for value resorts, room rate only. Such an odd way to market such a great product.
Good luck with booking your best vacation everybody!!!! Hope you get a code, AAA rate, free dining or something.
), booked that. After all of the excitement subsided a bit, I realized I never asked about dining and called back last night. Nope - doesn't apply to dining. "OK, thanks - goodbye and thanks for checking!"
Like magic, there's a code that includes dining. Not the 40%, but something closer to 30%. Hung up the phone to discuss with DH and number crunch, called back and booked the plan with the dining package. I'm telling you - there seems to be no rhyme or reason at times....and MUCH of it seems to depend on the CM. (Even this morning - the first CM I spoke with quoted me a package with a 1-day ticket for DH & I, and a 4-day ticket for DD....the second CM said "can't be done...not even allowed in our system". Well, it was allowed in Martin's system this morning! How's that possible?!)
we had a code for room only.
I said thanks but I need dining and tickets. I was put on hold and