We had Connections membership this past April.. and closed it last month.. The first three order went just fine.. we spend about $3,000 dollars, as their were four families going with us..
We cancel our membership only because I order 7 vouchers this last time for our Oct trip. we recieved them just fine, but then the very next day, we recieved another 14 tickets..which was three times what we order. so for ordering 7 we got another 14 more..
The only thing diffent was we used on line to order this time.
Well to make the story short , I called them and let them know, what was wrong with my order, they wanted me to pay them for the Vouchers or pay to ship them back to them.. I told them, I wanted them to pay for the shipping, as I only order 7 vouchers, which I recieved.
After fighting for a few days with connections, I deciede that any company that wouldnt pay for me, to ship them back an order that I didnt order, after spending over $3,000, I didnt want to be in their membership.
I ended up paying for the 14 vouchers that I didnt order, as I didnt trust Connections in taking charges off my card, if I mailed them back.. But they ended up lossing my business.
The Vouchers are good at some of the places at disney. I thing disney would do better to sell them to us.. I even wrote to disney about how nice it would be, to be able to buy them if you had the Disney Club card.
Some how I think disney knows how to treat people or at least I hope they do..
I do think that Connections has some thing wrong with their website. I would call if I were you, and you wanted to order from Connectiions.