It just goes to show that bad reviews of restaurants/meals by guests have partly to do with it being 'off' days or nights at the restaurant, partly to do with the staff and quality of food that given night, what each person's individual preferences in a meal or character meal are, and largely to do with overall individual perception and interpretation of the experience.
I LOVE Goofy's Kitchen (though I always recommend breakfast over dinner) and I like Storytellers well enough to go back there again (though it does seem that Storytellers' service and food quality have taken a very sudden nosedive in just the last few months according to several people, so I am thinking....new chefs and staff, maybe?
). Rainforest Cafe is loved by some; hated by others. Other people love Cafe Orleans, some folks dislike it. Blue Bayou is a big hit with many folks, not so much with other people. Some folks hate Naples. Others of us like it. Sometimes what one person thinks is bad food is GREAT to someone else. I would not eat at Napa Rose because it is just not my kind of dining experience, but I have never heard anyone really give it a bad review. Most folks (guests and critics) love it.
Frankly, if we all made a note of every restaurant that anyone ever had a problem with on the DIS and decided not to eat at those places - none of us would be eating
anywhere in Disneyland Resort at all! They would lose all of their dining business. That's the truth! All we can do is read the 'reviews' and opinions, take them into consideration, realize that any number of factors could have gone into those opinions and those experiences, decide where we would like to eat and then ultimately decide for ourselves whether we liked it or if it was worth it. It is all a very personalized thing, I think.